Senior Microsoft O365 Cloud Engineer
Job Description:
• Analyze each client's specific request and determine the underlying problem and recommend proper solution
• In-depth skills administering O365 and supporting Microsoft email platforms, including Exchange Server in a hybrid configuration
• Manage Microsoft Volume Licenses, EA and Reservation
• In-depth experience baselining & configuring OneDrive, Teams, Sharepoint, Conditional Access controls, and MFA
• Operational expertise InTune and other MDM solutions
• Troubleshoot SQL Database and SQL reporting
• Design, develop, and implement cloud-based solutions using Microsoft Azure
• Implement and manage virtual servers (Hyper-V/VMware)
• Server administration – Drive expansion, Root cause analysis
• Administration of Azure AD/Entra ID
• Support applications and functions in Azure Cloud
• Monitor new developments and emerging Cloud technology trends and identify new products with potential benefit to Ascend clients with in-depth research of each product
• Participate in the design, implementation and administration of Cloud-based platform solutions working alongside architects and other teams to ensure current and future business requirements are considered
• Partner with Information Security/Cybersecurity to ensure infrastructure solutions comply with Cloud security standards
• Troubleshoot InTune and other MDM solution experience
• Serve as escalation point for the Ascend Technologies Network Operations Center (NOC) and support engineers for questions and complex issue resolution
• Consistently create and maintain documentation of client environments and Ascend Technologies best practices and processes
• Other responsibilities assigned by management
Requirements:
• Bachelor’s Degree in a technical field preferred
• Prefer 8+ years of professional IT experience in a client facing role plus 5+ years of experience supporting O365, Exchange online, SharePoint, Teams and Azure
• Ability to function on application and technical tasks with little or no supervision
• Adapt when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Strong communication skills to be able to work with clients and assist non-technical users with troubleshooting remotely
• Proven excellence in decision making when multiple alternatives are presented
• Ability to lead major incident escalation and resolution efforts
• Excellent organizational, verbal and written communication skills
• Microsoft (MCSE), AZ-104 at minimum with AZ-500 certifications preferred
• Advanced PowerShell scripting experience
Benefits:
• health, dental, and vision insurance
• retirement savings options
• flexible time off (FTO)
• professional development opportunities
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• Analyze each client's specific request and determine the underlying problem and recommend proper solution
• In-depth skills administering O365 and supporting Microsoft email platforms, including Exchange Server in a hybrid configuration
• Manage Microsoft Volume Licenses, EA and Reservation
• In-depth experience baselining & configuring OneDrive, Teams, Sharepoint, Conditional Access controls, and MFA
• Operational expertise InTune and other MDM solutions
• Troubleshoot SQL Database and SQL reporting
• Design, develop, and implement cloud-based solutions using Microsoft Azure
• Implement and manage virtual servers (Hyper-V/VMware)
• Server administration – Drive expansion, Root cause analysis
• Administration of Azure AD/Entra ID
• Support applications and functions in Azure Cloud
• Monitor new developments and emerging Cloud technology trends and identify new products with potential benefit to Ascend clients with in-depth research of each product
• Participate in the design, implementation and administration of Cloud-based platform solutions working alongside architects and other teams to ensure current and future business requirements are considered
• Partner with Information Security/Cybersecurity to ensure infrastructure solutions comply with Cloud security standards
• Troubleshoot InTune and other MDM solution experience
• Serve as escalation point for the Ascend Technologies Network Operations Center (NOC) and support engineers for questions and complex issue resolution
• Consistently create and maintain documentation of client environments and Ascend Technologies best practices and processes
• Other responsibilities assigned by management
Requirements:
• Bachelor’s Degree in a technical field preferred
• Prefer 8+ years of professional IT experience in a client facing role plus 5+ years of experience supporting O365, Exchange online, SharePoint, Teams and Azure
• Ability to function on application and technical tasks with little or no supervision
• Adapt when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Strong communication skills to be able to work with clients and assist non-technical users with troubleshooting remotely
• Proven excellence in decision making when multiple alternatives are presented
• Ability to lead major incident escalation and resolution efforts
• Excellent organizational, verbal and written communication skills
• Microsoft (MCSE), AZ-104 at minimum with AZ-500 certifications preferred
• Advanced PowerShell scripting experience
Benefits:
• health, dental, and vision insurance
• retirement savings options
• flexible time off (FTO)
• professional development opportunities
Apply tot his job
Apply To this Job