Senior Manager, Optical Laboratory - Manufacturing

About the job Senior Manager, Optical Laboratory - Manufacturing Job Summary: • Leads all aspects of our Northern California Optical Manufacturing Lab in Richmond, CA • Leads/manages a team of 110+ FTEs and 5 direct reports producing 450K eyeglass orders per year • Optimizes productivity while achieving quality eyeglasses and high member satisfaction • Leads teams to achieve key metrics including Turnaround Time (TAT), quality, first pass yield, and other member satisfaction metrics • Ensures compliance with safety rules, policies, procedures and KPs Principles of Responsibility • Identifies opportunities and creates action plans for improved efficiencies and productivity • Supports employee engagement to fulfill our vision of service/quality excellence • Must be capable to lead in Labor Management Partnership environment • Leads 24-hour x 5 days per week manufacturing organization with 110+ FTEs to support eyeglass manufacturing of 10,000 orders per week. Location: Richmond, CA (Onsite) Currently 0% remote, but we have opportunities remote work perhaps one day per week. Based out of Optical Manufacturing Lab at 930 Marina Way South Richmond, CA 94804 Required Skills • Bachelors degree in Business Management, Business Administration, Science, Technology, Engineering, or Mathematics (STEM), or related field AND minimum eight (8) years of experience in an optical lab Preferred or Nice-to-have Skills • Preferred Qualifications: Optician Certification from the American Board of Opticianry. Six Sigma Green Belt Certification. Manufacturing experience Supply Chain Management Years of Experience: minimum eight (8) years of experience in an optical lab environment or directly related field OR Minimum eleven (11) years of experience in an optical lab environment or a directly related field. Industry Experience: Manufacturing and / or Optical Laboratory Education Requirements: Bachelors degree