Senior Manager, Operations - Last Mile Delivery, E2E Planning
Position Summary...Join our Last Mile Delivery team in the Senior Manager, End-to-End Planning role to lead and coordinate high-impact initiatives, streamline operations, and drive cross-functional alignment. You'll play a key role in shaping strategy, implementing innovative solutions, and showcasing our team's impact to leadership.
What you'll do...
Roles & Responsibilities
• Develop and manage the end-to-end lifecycle of strategic programs — from intake and planning through execution, tracking, and measurement of outcomes.
• Create, implement, and facilitate operational mechanisms that help the Strategic Programs team stay aligned, organized, and focused across multiple initiatives.
• Coordinate strategic program intakes by managing requests from both internal stakeholders and external partners, ensuring the right programs are prioritized and scoped effectively.
• Support cross-functional alignment by acting as a connector across the three pillars of the Strategic Programs team and maintaining team cohesiveness and shared understanding of goals.
• Organize and maintain central repositories of deliverables, documentation, and team resources, ensuring accessibility and clarity for all stakeholders.
• Identify and drive efficiency improvements across processes, including integrating emerging technologies like AI to streamline workflows and reduce manual effort.
• Craft compelling executive-level presentations and updates, using strong storytelling to convey the purpose, progress, and impact of strategic initiatives.
• Provide strategic support to active programs as needed, stepping in to assist with structure, coordination, and communication, with a pathway to future ownership.
• Plan and lead team planning sessions, offsites, and strategic alignment meetings, ensuring objectives are clear, actionable, and collaboratively developed.
• Mentor and influence program owners and collaborators, encouraging consistent application of storytelling and strategic framing in all program deliverables.
Skills & Qualifications Needed
• 4+ years of experience in strategic program management, tech operations, consulting, or a chief-of-staff type role, with a demonstrated ability to lead cross-functional initiatives.
• Exceptional organizational and coordination skills, with a proven track record of building and managing scalable mechanisms that promote operational clarity and discipline.
• Strong interpersonal and stakeholder management abilities, with experience managing diverse intake sources, aligning leadership, and driving decisions across complex organizations.
• Ability to translate ambiguous or high-level requests into structured programs, leveraging frameworks to develop clear roadmaps, goals, and milestones.
• Advanced proficiency in presentation development and storytelling, including the ability to create polished, visually compelling decks for senior and executive audiences.
• Experience planning and facilitating offsites, workshops, and strategic planning sessions, ensuring productive outcomes and alignment on next steps.
• Comfort working in a fast-paced, evolving environment, and the ability to jump in and support active programs hands-on when additional structure or leadership is needed.
• Familiarity with AI and automation tools and a passion for identifying innovative ways to bring efficiency and intelligence into program workflows.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - CertificationPrimary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Apply Now
Apply Now
What you'll do...
Roles & Responsibilities
• Develop and manage the end-to-end lifecycle of strategic programs — from intake and planning through execution, tracking, and measurement of outcomes.
• Create, implement, and facilitate operational mechanisms that help the Strategic Programs team stay aligned, organized, and focused across multiple initiatives.
• Coordinate strategic program intakes by managing requests from both internal stakeholders and external partners, ensuring the right programs are prioritized and scoped effectively.
• Support cross-functional alignment by acting as a connector across the three pillars of the Strategic Programs team and maintaining team cohesiveness and shared understanding of goals.
• Organize and maintain central repositories of deliverables, documentation, and team resources, ensuring accessibility and clarity for all stakeholders.
• Identify and drive efficiency improvements across processes, including integrating emerging technologies like AI to streamline workflows and reduce manual effort.
• Craft compelling executive-level presentations and updates, using strong storytelling to convey the purpose, progress, and impact of strategic initiatives.
• Provide strategic support to active programs as needed, stepping in to assist with structure, coordination, and communication, with a pathway to future ownership.
• Plan and lead team planning sessions, offsites, and strategic alignment meetings, ensuring objectives are clear, actionable, and collaboratively developed.
• Mentor and influence program owners and collaborators, encouraging consistent application of storytelling and strategic framing in all program deliverables.
Skills & Qualifications Needed
• 4+ years of experience in strategic program management, tech operations, consulting, or a chief-of-staff type role, with a demonstrated ability to lead cross-functional initiatives.
• Exceptional organizational and coordination skills, with a proven track record of building and managing scalable mechanisms that promote operational clarity and discipline.
• Strong interpersonal and stakeholder management abilities, with experience managing diverse intake sources, aligning leadership, and driving decisions across complex organizations.
• Ability to translate ambiguous or high-level requests into structured programs, leveraging frameworks to develop clear roadmaps, goals, and milestones.
• Advanced proficiency in presentation development and storytelling, including the ability to create polished, visually compelling decks for senior and executive audiences.
• Experience planning and facilitating offsites, workshops, and strategic planning sessions, ensuring productive outcomes and alignment on next steps.
• Comfort working in a fast-paced, evolving environment, and the ability to jump in and support active programs hands-on when additional structure or leadership is needed.
• Familiarity with AI and automation tools and a passion for identifying innovative ways to bring efficiency and intelligence into program workflows.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - CertificationPrimary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Apply Now
Apply Now