Senior Manager, Creative Services & Creative Operations

Remote Full-time
About the position

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Senior Manager, Creative Services & Creative Operations As the Senior Manager of Creative Services & Creative Operations, you will be a pivotal leader responsible for building, leading, and scaling a modern in-house creative agency organization. In this role, you will partner with the US Pet Health and Farm Animal Marketing teams to deliver high-quality, high-velocity creative content production across all channels. You will serve as both a creative authority and a systems architect, blending creative direction with operational excellence to transform how Elanco’s marketing content is planned, produced, and delivered, and build a future-ready team that effectively integrates AI-enabled tools into everyday creative production while operating within a regulated environment.

Responsibilities
• Creative Leadership & Content Strategy
• Content Factory & Workflow Design
• Technology, AI & Creative Operations Leadership
• Team Leadership & Capability Development
• Stakeholder Partnership & Business Impact
• Quality, Governance & Delivery

Requirements
• Bachelor’s Degree in Marketing, Business, Communications, or a related field.
• 5+ years of experience in creative, content, or digital marketing roles, with proven leadership of in-house agencies, content studios, or creative operations teams.
• Strong understanding of digital content creation, web development processes, and lifecycle marketing.
• Creative direction and brand stewardship across digital channels, with experience designing and scaling content production workflows and operating models with agility and speed.
• A tech-first approach with demonstrated ability to integrate new technologies—including AI—into creative or marketing workflows, backed by experience with marketing and creative operations technologies (e.g., DAM, CMS, MRM, workflow tools).
• An entrepreneurial mindset with strong stakeholder management, leadership capabilities, and excellent communication skills with the ability to simplify complex concepts.

Nice-to-haves
• Experience working in regulated industries (healthcare, pharmaceutical, or life sciences).
• Hands-on experience piloting or scaling generative AI tools for creative or content production.
• Background in content strategy, modular content systems, or personalization at scale.
• Experience driving operational efficiency while improving creative quality.

Benefits
• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

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