Senior Legal Operations Associate

Job Description: • Own and manage Remote Legal’s intake, task assignment, project board, and metrics workflows (e.g. Notion, Sigma, KissFlow, Slack, legal inbox), ensuring visibility, balance, and accountability across team members • Serve as the go-to person for legal work orchestration, helping the team stay focused, unblocked, and on track • Lead the identification and resolution of process bottlenecks in legal service delivery • Design, implement, and maintain scalable workflows for high-volume request types (e.g. contract review, employee queries, data access requests) • Track and report legal team KPIs and project progress, using dashboards and metrics to guide decision-making • Own and continuously improve Legal’s internal and external knowledge bases (e.g. Notion, country wikis, external counsel repository) • Partner with legal subject matter experts to ensure guidance, playbooks, and templates are up-to-date and searchable • Drive self-service enablement initiatives to empower internal stakeholders with legal knowledge • Work closely with Legal sub-teams, Product, Operations, Finance, Sales, and Compliance to streamline cross-team processes involving Legal • Manage day-to-day operations of external counsel relationships, including instruction, follow-up, and fee tracking • Provide high-quality legal research, light contract review, and vendor assessments as needed based on expertise Requirements: • Experience in legal operations, paralegal, legal project management, or similar roles within an in-house legal team, law firm, or legal tech environment • Demonstrable ownership of legal operations or enablement projects with measurable impact (e.g. intake system optimization, legal request triage, external counsel process improvement) • Strong organizational, project management, and stakeholder coordination skills • Experience working with legal tech tools and productivity platforms (Needed: Zapier, Notion, Slack, Sigma, GDrive) • Strong programming knowledge (e.g. Python or JavaScript, Elixir a plus), experienced in working with Git, logic control flow, API integrations, and webhook automation • Ability to learn and master Remote's communication application (Slack), contract management system (CLM), documentation sources (Notion, Google Drive, etc.), task management systems (experience with Zendesk is not mandatory but is a plus) • Familiarity with legal workflows including contract management, external counsel coordination, and internal knowledge bases • Expertise in working with data and metrics reporting • A collaborative, proactive, customer-centric, and analytical mindset, with an eye for solving inefficiencies and enabling legal service delivery at scale • Comfort with a remote-first, fast-moving, cross-functional work environment • Writes and speaks fluent English with excellent communication skills Benefits: • work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces Apply tot his job