Senior KYC Analyst
About us: Airtm is a financial-infrastructure company building the future of the online-work economy. We are on a mission to empower the world's growing number of Digital Entrepreneurs in the Global South, giving them the financial freedom to thrive. The problem is clear: in emerging markets, accessing the dollar economy is difficult. Cross-border payments are slow, expensive, and often lose value to inflation. This limits the potential of millions of talented individuals. Airtm’s solution is a swift and comprehensive financial platform that facilitates low-value cross-border payments and local cash-outs. As pioneers in stablecoin-payment infrastructure, Airtm has built the most advanced cross-border payment system available on the market. As a company married to the world of online work, Airtm will go beyond payments to build the necessary infrastructure the online-work economy needs to thrive. We are fostering an entirely new economy, giving individuals, communities, and countries the tools to take control of their financial destinies. About the role We are looking for a highly skilled and proactive Senior KYC Analyst to join our Compliance team. This role plays a critical part in ensuring the effectiveness of our KYC, AML, and Sanctions frameworks. The Senior KYC Analyst will handle escalated alerts and reviews, perform quality assurance, monitor the sanctions program, and contribute to continuous process improvement. Additionally, this position will support training initiatives, prepare reports for leadership and management, and act as a subject matter expert for the wider compliance team.This is an exciting opportunity for a detail-oriented and analytical professional who thrives in a fast-paced environment, enjoys problem-solving, and can work independently while driving results. What you’ll be responsible for: - Review and resolve escalated alerts and cases requiring deeper analysis and judgment. - Conduct quality assurance (QA) checks on completed KYC reviews to ensure compliance with internal standards and regulatory expectations. - Monitor and maintain the Sanctions Compliance Program, ensuring alignment with international regulations and best practices. - Prepare reports and dashboards with actionable insights for Compliance leadership and management to support decision-making. - Detect and monitor system errors, data issues, and operational gaps, escalating to the appropriate teams and driving remediation. - Review and propose enhancements to KYC/AML processes, controls, and procedures to strengthen efficiency and effectiveness. - Provide training, guidance, and coaching to junior analysts and team members. - Collaborate with cross-functional teams (Operations, Risk, Technology, Customer Support) to address complex cases and operational challenges. - Monitor team metrics and performance indicators, identifying trends and recommending improvement strategies. - Stay current on regulatory developments, industry best practices, and sanctions updates. Experience & skills: - Bachelor’s degree in Finance, Business Administration, Law, Risk, or a related field. - 3–5 years of experience in KYC, AML, Sanctions, or Compliance roles. - Bilingual proficiency (English and Spanish) – written and spoken. - Solid knowledge of KYC/AML/CTF regulations, sanctions regimes, and compliance frameworks. - Experience using customer service tools, case management platforms, and digital verification systems. - Strong command of SQL for data analysis, reporting, and metrics monitoring. - Proven ability to monitor metrics, KPIs, and operational performance, identifying patterns and trends. - Strong analytical and problem-solving skills with high attention to detail. - Ability to work independently and exercise sound judgment in decision-making. - Excellent communication and presentation skills, able to convey findings to both technical and non-technical audiences. - Highly adaptable, comfortable with changing priorities, and proactive in driving improvements. Nice to have: - Experience in Financial Services, Banking, or FinTech environments. - Previous exposure to regulatory audits or internal compliance reviews . - Knowledge of fraud prevention frameworks and transaction monitoring systems .