Senior IT Support Specialist

Remote Full-time
This is a remote position. Schedule:

Full-time (40 hours per week) Work Schedule: 8am to 5pm WST with 1 hour unpaid break.


Client Timezone: Perth, Australia (AWST)
Scope:

Full-time position (40 hours per week)


Remote work arrangement


Direct client-facing technical support


Involvement in automation and development projects


Opportunity for continuous learning and skill development
Responsibilities:

Provide level 2-3 IT support services for managed service clients


Work with Microsoft-based technologies including Azure, Office 365, and Intune


Develop and implement automation and integration solutions with existing tooling


Support cybersecurity initiatives and implementations


Handle complex technical issues that require senior-level expertise


Collaborate on MSP operations and client service delivery

Requirements

5-10 years of MSP (Managed Service Provider) experience


Strong expertise in Microsoft technologies (Azure, Office 365, Intune)


Experience with automation and integration development


Cybersecurity knowledge and experience


Level 2-3 technical support capabilities


Ability to hit the ground running with minimal training

Benefits Independent Contractor Perks:

HMO coverage for eligible locations


Permanent work from home


Immediate hiring


Steady freelance job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process. ​ZR_26679_JOB

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