Senior Human Resources Manager – Retail

Job Description: • Serve as a strategic HR partner to the Brick-and-Mortar Retail business across multiple regions • Lead a team of HR professionals and drive initiatives that improve team performance and employee engagement • Develop and execute HR strategies aligned with North America and Global HR programs and policies • Partner with Retail business leaders and the HR Director to shape and implement HR strategies that support business goals • Lead resolution of complex employee relations matters and ensure legal compliance • Partner with Employee Relations Director to analyze trends and guide corrective action strategies • Provide coaching and guidance to leaders on labor and employment issues • Manage sensitive cases including EEOC, DOL, ADA accommodations, and unemployment issues • Collaborate with Regional Directors, District Managers, and Retail Back Office leaders on performance management, succession planning, and employee development • Monitor organizational health and identify trends to inform strategic HR initiatives • Support staffing plans and internal talent pipelines to meet growth demands • Partner with Talent teams to build diverse, high-performing talent pools • Create and deliver training programs to enhance leadership capabilities • Lead cross-functional HR projects and support organizational design and change management efforts • Act as a consultative partner to retail leaders and serve as liaison between business needs and HR systems • Provide meeting support including content development and facilitation at regional and district levels • Drive cultural transformation and change management initiatives and promote a culture of recognition and respect Requirements: • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (equivalent combination of education and experience may be considered) • 6–8 years of progressive HR experience (ideally within a large, matrixed, and multinational organization) • Prior experience in retail or a relevant consumer-facing industry strongly preferred • Strong understanding of HR practices across employee relations, talent development, organizational design, and workforce planning • Proven ability to influence and build credibility with senior leaders and stakeholders • Demonstrated experience in leading, developing, and inspiring a team of HR professionals • Expertise in employee relations, including handling EEOC, DOL, ADA accommodations, and unemployment issues • Ability to coach leaders on labor and employment issues and manage sensitive cases • Strong business acumen with understanding of retail sales drivers, financial metrics, and operational priorities • Exceptional interpersonal, communication, and conflict resolution skills • Strong analytical and problem-solving capabilities • High level of discretion and integrity in handling confidential information • Demonstrated ability to lead change and make difficult people decisions • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with SAP HR and database systems is a plus • Ability to connect with and support a diverse range of individuals across regions and functions • Comfortable managing high workloads and competing priorities in a fast-paced environment • Working language: English • Candidate must be based in New York City, Los Angeles, or Portland, Oregon (employer open to candidates in these locations) Benefits: • Robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options • Dental coverage • Vision coverage • Prescription drug coverage • Adoption support, with surrogate and fertility support • Short and long-term disability • Basic life and AD&D insurance (employee-paid supplemental coverage available) • 401(k) plan with employer match • Stock Purchase Plan with employer match • Annual bonus based on company and personal performance • Education assistance • Generous leave policies including 12 weeks of paid parental leave • Prorated flexible time off accrual (0.4388 hours per day) that increases with years of service • Twelve paid holidays per calendar year • Service Time Off during milestone years Apply tot his job