Senior Duck Creek Business Analyst
About the position
The Senior Duck Creek Business Analyst will represent the business and IT
organization in leading end-to-end delivery of large-scale transformation
initiatives leveraging Duck Creek Technologies (Policy, Producer, Clarity,
Reinsurance, DMS and Underwriter Workbench). This role acts as the strategic
bridge between business stakeholders, system integrators, product vendors, and
internal technology teams to ensure successful program execution aligned with
enterprise objectives.
This role expects to be deeply involved in requirements discovery,
documentation, solution validation, and business decision-making including
strategic leadership capability and tactical hands-on BA execution to drive
program success.
The individual will drive requirements strategy, operating model alignment,
solution validation, governance, and value realization across multi-year program
road map.
This role will be based out of our regional office in Richardson, TX, (could
also be worked from our office in Sarasota, FL), with the opportunity to work a
hybrid work schedule of 3 days in office and 2 days remote.
Responsibilities
• Lead business analysis workstream for large-scale Duck Creek implementations or upgrades
• Drive requirements roadmap across releases and phases.
• Partner with Program Director, Product Owners, and Architecture teams to ensure alignment.
• Balance standard Duck Creek configuration vs customization strategy.
• Serve as primary liaison between:
Business SMEs (Underwriting, Product, Operations)
System Integrator (SI)
Duck Creek Product team
• Challenge and validate SI design proposals from a client value perspective
• Escalate risks impacting scope, budget, or timeline.
• Establish standards for:
Business requirements documentation
User stories & acceptance criteria
Traceability matrices
Regulatory & compliance mapping
• Ensure requirements reflect state filing, compliance, and actuarial needs.
• Drive change control discipline.
• Review functional design documents and configuration strategy.
• Validate rating logic, product configuration, workflow rules, and integrations.
• Oversee integration touchpoints (e.g., document management, payment gateways, third-party data providers).
• Ensure ACORD/XML alignment where applicable.
• Lead UAT strategy and business validation.
• Ensure defect triage prioritization aligns with business risk.
• Support cutover planning and production readiness activities.
• Drive adoption and business readiness planning.
Requirements
• Writing detailed Business Requirements Documents (BRDs) for Duck Creek PL101
and other DC requirement documents.
• Creating and refining user stories with acceptance criteria, Conducting
requirement workshops independently
• Performing gap analysis against Duck Creek baseline functionality, Creating
process flows (current & future state)
• Maintaining traceability matrices, Leading UAT sessions and defect triage
• Reviewing configuration impacts at a functional level, Validating rating
logic and underwriting rules
• This role is expected to personally own critical requirements, especially for
complex underwriting, rating, integration, and regulatory scenarios. It is
not a role limited to coordination or delegation.
• Strong working knowledge of:
Duck Creek Policy, Producer, Clarity , Reinsurance, Underwriter workbench and
DMS
• Must understand:
Product configuration, Rating engine concepts, Workflow/task rules,
Manuscripts/forms, API integration touchpoints,
ACORD/XML-based data
exchange
Benefits
• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing
Apply tot his job
Apply To this Job
The Senior Duck Creek Business Analyst will represent the business and IT
organization in leading end-to-end delivery of large-scale transformation
initiatives leveraging Duck Creek Technologies (Policy, Producer, Clarity,
Reinsurance, DMS and Underwriter Workbench). This role acts as the strategic
bridge between business stakeholders, system integrators, product vendors, and
internal technology teams to ensure successful program execution aligned with
enterprise objectives.
This role expects to be deeply involved in requirements discovery,
documentation, solution validation, and business decision-making including
strategic leadership capability and tactical hands-on BA execution to drive
program success.
The individual will drive requirements strategy, operating model alignment,
solution validation, governance, and value realization across multi-year program
road map.
This role will be based out of our regional office in Richardson, TX, (could
also be worked from our office in Sarasota, FL), with the opportunity to work a
hybrid work schedule of 3 days in office and 2 days remote.
Responsibilities
• Lead business analysis workstream for large-scale Duck Creek implementations or upgrades
• Drive requirements roadmap across releases and phases.
• Partner with Program Director, Product Owners, and Architecture teams to ensure alignment.
• Balance standard Duck Creek configuration vs customization strategy.
• Serve as primary liaison between:
Business SMEs (Underwriting, Product, Operations)
System Integrator (SI)
Duck Creek Product team
• Challenge and validate SI design proposals from a client value perspective
• Escalate risks impacting scope, budget, or timeline.
• Establish standards for:
Business requirements documentation
User stories & acceptance criteria
Traceability matrices
Regulatory & compliance mapping
• Ensure requirements reflect state filing, compliance, and actuarial needs.
• Drive change control discipline.
• Review functional design documents and configuration strategy.
• Validate rating logic, product configuration, workflow rules, and integrations.
• Oversee integration touchpoints (e.g., document management, payment gateways, third-party data providers).
• Ensure ACORD/XML alignment where applicable.
• Lead UAT strategy and business validation.
• Ensure defect triage prioritization aligns with business risk.
• Support cutover planning and production readiness activities.
• Drive adoption and business readiness planning.
Requirements
• Writing detailed Business Requirements Documents (BRDs) for Duck Creek PL101
and other DC requirement documents.
• Creating and refining user stories with acceptance criteria, Conducting
requirement workshops independently
• Performing gap analysis against Duck Creek baseline functionality, Creating
process flows (current & future state)
• Maintaining traceability matrices, Leading UAT sessions and defect triage
• Reviewing configuration impacts at a functional level, Validating rating
logic and underwriting rules
• This role is expected to personally own critical requirements, especially for
complex underwriting, rating, integration, and regulatory scenarios. It is
not a role limited to coordination or delegation.
• Strong working knowledge of:
Duck Creek Policy, Producer, Clarity , Reinsurance, Underwriter workbench and
DMS
• Must understand:
Product configuration, Rating engine concepts, Workflow/task rules,
Manuscripts/forms, API integration touchpoints,
ACORD/XML-based data
exchange
Benefits
• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing
Apply tot his job
Apply To this Job