(Senior) Cyber Defense Advisor (m/w/d)
As a Cyber Defense Advisor, you will accompany our customers throughout the entire lifecycle of our Managed Detection & Response Services, acting as the central point of contact, coordinating collaboration between the customer and internal departments, and ensuring continuous optimization and stable operation of the services.
Requirements
ā¢ At least 2 years of professional experience in customer service for technical services
ā¢ Excellent communication and presentation skills
ā¢ Solid foundation in all macro areas of IT
ā¢ Very good German and English skills in writing and speaking
ā¢ Willingness to travel for customer visits and trade fairs
ā¢ Analytical, structured, and independent thinking and working with a high degree of coordination and organization
ā¢ Very high customer and service orientation as well as the ability to take responsibility for customer relationships
ā¢ Entrepreneurial thinking and action with a focus on continuous service improvement
ā¢ Knowledge in one or more of the following product segments: SIEM, XDR, NDR, SOAR
Benefits
ā¢ 30 days of annual leave
ā¢ Digital modern work equipment
ā¢ Personal mentor during onboarding
ā¢ Exceptional team cohesion
ā¢ Regular further training
ā¢ Location-independent work
ā¢ Flexible working hours
ā¢ Individual company car arrangement
ā¢ Job bike
ā¢ Urban Sports Club membership
ā¢ Occupational old-age provision
Apply Now
Apply Now
Requirements
ā¢ At least 2 years of professional experience in customer service for technical services
ā¢ Excellent communication and presentation skills
ā¢ Solid foundation in all macro areas of IT
ā¢ Very good German and English skills in writing and speaking
ā¢ Willingness to travel for customer visits and trade fairs
ā¢ Analytical, structured, and independent thinking and working with a high degree of coordination and organization
ā¢ Very high customer and service orientation as well as the ability to take responsibility for customer relationships
ā¢ Entrepreneurial thinking and action with a focus on continuous service improvement
ā¢ Knowledge in one or more of the following product segments: SIEM, XDR, NDR, SOAR
Benefits
ā¢ 30 days of annual leave
ā¢ Digital modern work equipment
ā¢ Personal mentor during onboarding
ā¢ Exceptional team cohesion
ā¢ Regular further training
ā¢ Location-independent work
ā¢ Flexible working hours
ā¢ Individual company car arrangement
ā¢ Job bike
ā¢ Urban Sports Club membership
ā¢ Occupational old-age provision
Apply Now
Apply Now