Senior Customer Solution Architect

Remote Full-time
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.

At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a Sr. Customer Solutions Architect to partner with our sales team. The right candidate is someone who has broad and deep AWS expertise and a proven ability to establish themselves as a trusted advisor to existing and potential customers. You're passionate about AWS and love working backwards with our customers to drive their business forward. Your mission will be to help determine and communicate solutions to our customers goals, and to collaborate with and enable AWS pursuit teams.

Your Assignment

Lead deep dive architecture & design sessions with customers and propose Well-Architected solutions

Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes

Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement

Ability to win significantly complex pursuits and interact with strategic stakeholders

Provide mentorship to CSA peers, and provide guidance on more complex/strategic pursuits

Proactively contribute to the advancement of team best practices and processes

Your Qualifications

7+ years of experience architecting, building, and operating solutions on AWS

10+ years of experience with infrastructure, application, database, and/or networking architecture

Ability to assess and align business and technical strategy with customer needs

Excellent oral and written communication skills

Superb presentation & workshop leadership skills, ability to tailor conversations to technical SMEs through executive leadership audiences

Expert understanding of cloud-native patterns and Well-Architected best practices

Ability to travel up to 25% (conditions permitting)

Preferred Qualifications

Experience with highly-available, fault-tolerant architectures

Experience with IT compliance frameworks and requirements (E.g. PCI, HIPAA, GDPR, security)

Previous experience in pre-sales or equivalent company-internal strategic roadmap influence

AWS Solutions Architect Professional and AWS DevOps Professional, AWS Specialty Certifications

Deep domain expertise in Application Development, Data, or DevOps

Industry vertical expertise (E.g. FinTech, HealthCare, Oil & Gas)

Benefits



100% remote work

Equitable Life - Hybrid Plan

100% Premium Coverage for the employee and dependents

Competitive phantom equity

Long-Term Disability

4% Pension match (employer contribution)

Unlimited Vacations

Sick Leave

Paid Holidays

Parental Leave

Paid for exams and certifications

Peer bonus awards

State of the art laptop and tools

Equipment & Office Stipend

Individual professional development plan

Annual stipend for Learning and Development

Work with an amazing worldwide team and in an incredible corporate culture

NOTE: We are unable to provide sponsorship for this position.

The base salary range for this position is CAD $163,000 - $185,000. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it's not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].

NOTE: We’re unable to provide visa sponsorship now or at any time in the future.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
These tools are designed to support β€” not replace β€” human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
If you have any questions, please contact [email protected]

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].

Apply To This Job
Apply Now β†’

Similar Jobs

Experienced Registered Behavior Technician for In-Home ABA Therapy - Atlanta, GA

Remote

Immediate Hiring: Experienced Registered Behavioral Technician (RBT) for Clinic-Based ABA Therapy Services

Remote

Experienced Registered Behavioral Technician (RBT) - ABA Therapy for Children with Autism Spectrum Disorder

Remote

Experienced Registered Nurse - Telehealth: Providing Remote Care Coordination and Patient Support

Remote

Experienced Substitute Teacher for Riverside County Schools - Join Scoot Education's Innovative Team

Remote

Experienced Substitute Teacher for San Bernardino County - Flexible Schedules & Competitive Pay

Remote

Experienced School Year Instructional Coach for High-Dosage Tutoring Programs in Edgewater Park, NJ

Remote

Experienced School Year Tutor for K-8 Students in Math and Literacy - Mickleton, NJ

Remote

Experienced Secondary Social Studies Teacher for Kansas - Flexible Hybrid Remote Arrangement

Remote

USPS Office Helper

Remote

Remote Customer Experience Ambassador - Amazon Work from Home Opportunity

Remote

[Remote/WFM] AIT Planning Manager Remote / Telecommute Jobs

Remote

[PART_TIME Remote] Customer Representative (German-speaking)

Remote

Night and Evening Manager, Guest Experience

Remote

Sr. Manager, Legal India

Remote

Policy and Advocacy Consultant

Remote

Transition of Care Coordinator, Behavioral Health - Oklahoma - Remote

Remote

Experienced Live Chat Agent – Remote Customer Support Specialist (Part-Time & Full-Time)

Remote

Principal Project Manager

Remote

Apply Now: Customer service Representative – Work from Home – USA

Remote
← Back