**Senior Customer Engineer – Data Governance and Enterprise Solutions**

Remote Full-time
At arenaflex, we're shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We're building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer at arenaflex, you'll be the guiding force behind bringing our product and vision to customers and prospects. You'll be responsible for both net-new and expansion opportunities in existing accounts, establishing knowledgeable and trusted relationships from day one and serving as a thoughtful technical advisor. **About arenaflex** arenaflex is a leading provider of data governance and enterprise solutions, helping organizations unlock the full potential of their data. Our platform enables customers to connect, manage, and govern their data, providing a single source of truth for business decisions. With a strong focus on customer success, we're committed to delivering exceptional value to our customers through our products and services. **Key Responsibilities** As a Senior Customer Engineer at arenaflex, you'll be responsible for: * Mapping solutions to value across large and dynamic US customers, bridging both business and technical requirements. * Participating in discovery and driving qualification of new opportunities and expansion customers. * Preparing and conducting product demonstrations, highlighting how arenaflex's Platform can support our Enterprise customer's needs. * Advising and supporting customers' technical stakeholders to accelerate arenaflex adoption and value realization, i.e., be the primary point of contact for technical and product-related queries. * Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. * Preparing and providing input for functional and technical sections of RFPs/RFQs. * Supporting sales and marketing activities, webcasts, field enablement, and asset creation. * Providing advice and feedback to product management and engineering to enhance our offerings. **What We're Looking For** We're seeking a highly motivated and experienced Senior Customer Engineer to join our team. You'll have: * 3+ years in a Sales or Customer Engineering or Sales Consulting role. * 2+ years of experience working in the Data/SaaS space. * Experience in Sales or Customer engineering in Enterprise land and expand motions. * Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis, and ROI analysis, process and project management. * Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have setup and/or participated in governance boards is a plus. * Experience in regulatory compliance and/or (financial/IT) audit is a plus. * Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms – experience in the data space is required. * A bachelor's degree or equivalent work experience is required. * Because this role supports the U.S. Government, it is required that this candidate be a U.S. Citizen who resides on U.S. soil. * This position is not eligible for visa sponsorship. **What We Value** We're looking for a sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation. You'll be: * An effective communicator * A trusted advisor for C-level executives and C-1 level executives * A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment. * Confident in dispensing knowledge to a highly skilled and experienced audience. * Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region. * Excited for continuous learning and development, with an aptitude for grasping technical concepts. * Willing to travel up to 30% within the region. **Measures of Success** Within your first month, you'll become familiar with arenaflex and understand our customer landscape. Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value. Within your third month, you'll become a voice for arenaflex within your accounts and for your accounts back within arenaflex – educating external and internal stakeholders on features, roadmap, and new use cases. Operational excellence is also a key measure of success. **Compensation and Benefits** The standard base salary range for this position is $140,000-$175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to a competitive salary, we offer: * Equity ownership at every level * Bonus potential * A Flex Fund monthly stipend * Pension/401k plans * And more **Benefits at arenaflex** arenaflex recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at arenaflex. At arenaflex, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. If you're passionate about data governance and enterprise solutions, and you're looking for a challenging and rewarding role, we encourage you to apply. Apply for this job
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