Senior Content Designer

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.Angi at a glance:A new homeowner turns to Angi every secondOur network has 150,000+ skilled pros in 50+ service categories150,000,000+ projects brought to Angi (and counting)Why join Angi:Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods.Angi is an amazing place to call home. We can’t wait to welcome you.About the teamThe Angi Content Team is made up of Writers, Editors, Designers, and Researchers. We are building an innovative, new home service that spans the digital and physical worlds — from the details on a screen, to in-person, human-to-human interactions, and everything in between. Every member of the team is charged with redefining expectations around what’s possible in the home industry by creating simple, seamless solutions to complex, previously unsolved problems.What you’ll doWe’re looking for a Senior Content Designer who will shape how content supports the user experience across our digital and real-world touchpoints. You’re not just a writer — you’re a systems thinker who understands how content impacts usability, navigation, conversion, and brand cohesion. You’ll collaborate cross-functionally to define content frameworks, messaging hierarchies, and scalable systems that ensure clarity and consistency throughout the customer journey.Our Content Designers have a deep understanding of product writing and know that successful customer experiences are dependent on empathetic, meaningful content. They are involved in every phase of a project lifecycle, from early strategy and concepting, through customer research, detailed design, launch, and optimization. Our Content Designers are also stewards of our brand voice and understand that even the smallest word choice is important for building the foundation of our brand.Writing for Angi requires an intimate understanding of our diverse users — achieved through continuous research and testing — and close collaboration with many disciplines inside our organization. We value creative exploration, iteration, and attention to detail. Please include with your application a strong portfolio showcasing examples of UX copywriting across web and mobile applications, demonstrating your ability to simplify complex concepts and drive user engagement.Write, design, test and iterate content in your part of the user journeyCollaborate with your teams' product designers, product managers, researchers, analysts, and engineers to deliver against our key outcome goalsDevelop content frameworks and systems that scale across multiple user journeys, flows, and service linesDefine and maintain content standards, voice and tone guidelines, and governance models to ensure consistency across all user experiencesAudit and analyze content ecosystems to identify gaps, overlaps, and opportunities to streamline and optimizeCollaborate with research and data teams to define user journeys and content requirements that address real user needs and business goalsContinuously evolve and mature the craft and its influence within the organization and ensure it's considered at every step of the product development lifecycleLead content workshops or working sessions to align stakeholders around voice, structure, and strategyWho you are3+ years of relevant experience, ideally a combination of Content Strategy, UX Writing, or Copywriting for digital experiences — agency or product organizations preferredExperience working on a UX design team and/or within a product organization using agile methodologiesExperience with Figma or similar collaborative design requiredExperience with Jira or similar product management software requiredFamiliarity with Contentful or similar content management systems is a plusFamiliarity with Split or similar A/B testing software is a plusDriven, able to adapt and grow in a fast-paced environmentA solid understanding of user-centric design, inclusivity, and accessibility best practicesWe value diversityWe know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.Compensation BenefitsThe salary band for this position ranges from $130,000 - $145,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.This position will be eligible for a competitive year end performance bonus equity package.Full medical, dental, vision package to fit your needsFlexible vacation policy; work hard and take time when you need itPet discount plans retirement plan with company match (401K)The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the worldOriginally posted on Himalayas

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