Senior Consultant - Salesforce
About the position fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. Location: Rockville, MD. Hybrid role with 2-3 days in office. A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those. Responsibilities • Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms • Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps • Serve as a mentor and advisor to other consultant team members • Provide insights and recommendations to company leadership • Coordinate and communicate with external, client resources effectively and professionally • Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes • Understand data requirements and coordinate with data analysts for any data needs • Work in tandem with project managers and development teams to ensure on-time, on-budget work products Requirements • At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises) • At least 3+ years of business analysis experience for technology or technology services implementation projects • At lease 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies • Demonstrated successful solution crafting Salesforce implementation or administration experience Nice-to-haves • 1+ years of business analysis experience working in the non-profit or association industry • Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc. • Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations • Finance and accounting or implementation of technology platforms for these Benefits • Health (PPO) dental & vision plan – 100% covered for employee • Long/Short-term disability insurance – 100% covered for employee • Life and AD&D insurance – 100% covered for employee • 401K up to 4% matching contribution • 15 days of paid vacation – increases with tenure • 10 paid federal holidays • 12 weeks for parental leave Apply tot his job