Senior Consultant, AI

Overview: Exciting Opportunity with Konica Minolta in Canada Remote role - preferably in the Mississauga, Ontario are but open across Canada Serve as a trusted advisor to internal and customer stakeholders, establishing strong relationships and understanding of unique business needs. Lead the design and implementation/delivery of AI solutions, AI Training, Adoption, or Assessments, ensuring alignment with customer objectives, adhering to IT Weapons and Industry best practices with a strong focus on generating measurable business value and positive ROI from all AI initiatives Consult on and build custom AI agents using both Microsoft and industry technologies Collaborate with cross-functional teams, to execute comprehensive solutions. Be an ambassador of IT Weapons message and culture to colleagues and customers Foster and maintain positive relationships with other teams in the organization Professionally document all work performed and submit accurate timesheets daily Constant focus on improving IT Weapons Design and Build standards Collaborate with customers to understand business processes to uncover opportunities for automation or improvements Maintain an agile mindset with a constant focus on delivering the right solution for the customer Assist with providing project scope and designing solutions Assist the Solutions Architecture team with developing Statements of Work and proposals including solution overview, consulting estimates, software/license requirements Act as a senior technical resource and escalation point for members of the Consulting teams Assist in identifying new revenue opportunities through AI-driven solutions Ensure the application of responsible AI practices, including strong data‑privacy protections, bias identification and mitigation, and ethical AI use, while adhering to established AI governance frameworks and security standards to safeguard customer data, maintain compliance, and support trustworthy AI deployment Participate in the initiation and execution of research & development (R&D) initiatives Maintain relevant certifications and contribute to internal knowledge sharing Stay up‑to‑date on the Microsoft AI roadmap and ecosystem, while maintaining a broad understanding of industry AI trends and alternative technologies to ensure well‑informed solution recommendations and to drive continuous innovation within the practice Conduct usage and adoption analytics, prompt tuning, and feedback loops to improve AI agent performance Collaborate with internal teams to develop AI-based managed services Develop reusable assets, templates, and best practices for AI Solution engagements Responsibilities: Reporting to the Director, Microsoft Cloud & Modern Work, the Senior Consultant - AI is an expert in Artificial Intelligence technologies, with extensive knowledge and experience. The Senior Consultant – AI is to design, deliver, and support advanced Artificial Intelligence solutions that help clients accelerate innovation, enhance productivity, and realize measurable business outcomes. They are accountable for leading hands on solution development, providing expert guidance to clients, and contributing to the growth of the AI portfolio within the organization. The Senior Consultant – AI will achieve this by applying deep expertise across AI, machine learning, data platforms, and Microsoft Cloud services, selecting the appropriate mix of code‑based and low‑/no‑code solutions to deliver scalable, high‑caliber outcomes. This role will work closely with clients, architects, and cross-functional delivery teams to ensure successful project outcomes and alignment with the company’s priorities. The Senior Consultant – AI may also be required to participate in the service design process for AI based offerings, support pre sales activities, and contribute to the continuous improvement of delivery methodologies and best practices. The Senior Consultant – AI will be responsible delivering a variety of customer‑facing presentations, including interactive workshops, product demonstrations, webinars, and live events, to showcase the value of AI solutions and drive meaningful business outcomes OTHER SKILLS, REQUIREMENTS AND CERTIFICATIONS Relevant technical certifications highly desirable: Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Power Platform Solution Architect Expert Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals OpenAI or Microsoft Copilot-related training/certifications Strong consulting, communication, and stakeholder management skills Familiarity with the MSP service delivery models and managed services packaging Qualifications: University Degree and/or related Technical Diplomas are encouraged 10+ Years experience executing technical implementations 7+ Years experience leading technical implementations Proven assessment, design, planning documentation, and implementation experience 7+ Years of hands-on experience with Microsoft 365 technologies, including Power Platform, Teams, Microsoft Graph and Azure OpenAI. Expert-level experience deploying AI and Business Process Automation solutions in customer environments and a strong understanding of deployment options with the Microsoft solution portfolio Experience with N8N and Zapier experience are considered a strong plus Proven experience delivering solutions in mid-market and enterprise customers Large, complex project management experience Proven dedication to enabling quality through continuous improvement Extensive experience delivering customer-facing training and enablement Strong understanding of Microsoft security, compliance, and identity solutions and how they impact Copilot and AI integrations Experience with data governance, information architecture, and optimizing data access for AI workloads Familiarity with prompt engineering, conversational design, or Copilot Studio is a strong plus. Discipline to work remotely Ability to travel when required About Us: Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list , included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series . For more information, please visit Konica Minolta online and follow it on Facebook , YouTube , LinkedIn and Twitter . Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement: Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.