Senior Cloud Systems Administrator(Night Shift)
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Cloud System Administrators ensure the security, reliability, and performance of the organization’s computing platforms, servers, and hardware. They proactively monitor systems, address incidents, and maintain both cloud and data center environments. By managing operating systems, applying updates, and optimizing infrastructure, they safeguard business continuity and enable seamless operations
How will you make an impact?
Maintain, monitor, and support a production infrastructure environment
Supports multiple systems or applications of medium to high complexity
Follows defined procedures to monitor systems and resolve issues
Analyzes and reports on operational metrics to understand performance and ensure success in process improvements
Performs routine maintenance tasks for infrastructure systems such as backups, patching, application versions, etc.
Manage DNS, FTP, IIS, and Application environments
Set up and maintain server system and file security
Maintain documentation of servers and related infrastructure equipment
Participate in the On-Call rotation
Communicates events to stakeholders, teams, and leadership
Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel May Be Required)
Create user accounts
Updating Production Server Resources and Sizing
Follow the company Code of Ethics and CXone policies and procedures at all times.
Have you got what it takes?
Windows Server Operating System
Microsoft OS Patching and Critical Updates
Intermediate Level of System Troubleshooting Skills
5+ years working in a large production infrastructure
5+ years in Windows Server Administration in a Production Environment
5+ years configuring server hardware and OS
Knowledge of Windows Domains, Active Directory, DNS, Mail
Experience managing VMware environment
Experience working with Hardware Replacements/Vendor Work
You will have an advantage if you also have:
Experience working in a PCI / Cyber Essentials compliant environment
Experience working with SAN
Experience working with Okta
Experience working with Change Management
Experience managing HP branded servers
Experience managing Cisco UCS
Linux administration
Experience monitoring and maintaining AWS environments.
Experience working with PowerShell and other scripting languages
What’s in it for you?
Learn more about the Benefits at NICE
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
#LI-Remote
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
Requisition ID: 10713
Reporting into: Director, Cloud Systems Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Apply To This Job
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Cloud System Administrators ensure the security, reliability, and performance of the organization’s computing platforms, servers, and hardware. They proactively monitor systems, address incidents, and maintain both cloud and data center environments. By managing operating systems, applying updates, and optimizing infrastructure, they safeguard business continuity and enable seamless operations
How will you make an impact?
Maintain, monitor, and support a production infrastructure environment
Supports multiple systems or applications of medium to high complexity
Follows defined procedures to monitor systems and resolve issues
Analyzes and reports on operational metrics to understand performance and ensure success in process improvements
Performs routine maintenance tasks for infrastructure systems such as backups, patching, application versions, etc.
Manage DNS, FTP, IIS, and Application environments
Set up and maintain server system and file security
Maintain documentation of servers and related infrastructure equipment
Participate in the On-Call rotation
Communicates events to stakeholders, teams, and leadership
Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel May Be Required)
Create user accounts
Updating Production Server Resources and Sizing
Follow the company Code of Ethics and CXone policies and procedures at all times.
Have you got what it takes?
Windows Server Operating System
Microsoft OS Patching and Critical Updates
Intermediate Level of System Troubleshooting Skills
5+ years working in a large production infrastructure
5+ years in Windows Server Administration in a Production Environment
5+ years configuring server hardware and OS
Knowledge of Windows Domains, Active Directory, DNS, Mail
Experience managing VMware environment
Experience working with Hardware Replacements/Vendor Work
You will have an advantage if you also have:
Experience working in a PCI / Cyber Essentials compliant environment
Experience working with SAN
Experience working with Okta
Experience working with Change Management
Experience managing HP branded servers
Experience managing Cisco UCS
Linux administration
Experience monitoring and maintaining AWS environments.
Experience working with PowerShell and other scripting languages
What’s in it for you?
Learn more about the Benefits at NICE
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
#LI-Remote
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
Requisition ID: 10713
Reporting into: Director, Cloud Systems Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Apply To This Job