Senior Cloud Automation Engineer

Remote Full-time
About the position

Simpson Thacher is looking for an experienced Senior Cloud Automation Engineer that will help our team establish Automation with various self-service and ITSM solutions. This role will work closely with the Firm’s technical leaders to identify and establish infrastructure automation, orchestration, as well as the Firm’s ITSM tools to establish a better and more robust automated workflow for a variety of offerings. The Senior Cloud Automation Engineer will establish configuration management, automate infrastructure, and implement continuous integration to create continuously deployable systems. This will help us build scalable, efficient ITSM plugins. This individual will implement monitoring for automated system health checks. Lastly, you will build our CI/CD pipelines. This is an excellent opportunity to begin working in a newly emerging practice in our Firm’s technology department.

Responsibilities
• Manage/Improve ITSM automation service offerings.
• Implement, improve, and maintain monitoring and alerting.
• Build and maintain highly available systems.
• Implement and maintain monitoring stacks.
• Build and maintain highly available production systems.
• Provide direct and responsive support for urgent support needs.
• Translate loosely defined requirements into solutions.
• Use coding languages or scripting methodologies to solve a problem with a custom solution.
• Collaborate with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem.
• Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered.

Requirements
• Knowledge of best practices and IT operations in an always-up, always-available service environment.
• Experience with or knowledge of Agile Software Development methodologies
• Significant experience with Windows and Linux operating system environments.
• Experience with ITSM automation in tools like, Service-Now, Zen-Desk, SolarWinds.
• Experience with AWS, GCP, or Azure
• Strong scripting skills in Python, Bash, PowerShell, etc.
• Experience administering and deploying development CI/CD tools such as Git, GitLab, or Azure DevOps.
• Excellent oral and written communication skills with a keen sense of customer service.
• Excellent problem-solving and troubleshooting skills.
• Process-oriented with great documentation skills.
• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in lieu of formal education.

Nice-to-haves
• Legal IT experience a plus but not required
• Familiarity with container orchestration services, such as Kubernetes, is a plus.
• Familiarity with software development languages such as C/C++, Java, JavaScript, C#

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