Senior Client Partner – Life Sciences, Pharma & Biotech Focus

Remote Full-time
Job Description:
• Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion
• Develop and execute strategies to achieve 20%+ revenue growth within the client portfolio
• Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy
• Cultivate new business and relationships within clients
• Proactively leverage professional networks to generate new opportunities with existing clients
• Build personal brand and relationships with senior stakeholders within the client portfolio
• Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs
• Accountable for revenue and profit forecasts and delivery
• Delegate delivery responsibilities to relevant Delivery Managers while maintaining oversight
• Explore replacement pipelines to mitigate ramp-downs
• Ensure accurate financial forecasts, projections, and adjustments
• Manage and mitigate risks effectively, including succession planning
• Own P&L and meet agreed financial targets
• Ensure robust account growth planning aligned with client business needs
• Drive continuous improvement and innovation in solutions.
• Ensure compliance with governance, business rules, and regulatory standards
• Foster a culture of high performance and continuous improvement within the team

Requirements:
• Proven track record in client leadership roles within the Life Sciences industry, ideally with focus on Pharma and/or Biotech
• Strong and active network of senior industry contacts
• Deep understanding of the strategic, operational, and digital challenges facing the sector
• Demonstrated commercial acumen – experience managing and growing client portfolios
• Proficiency in financial management, including P&L management, forecasting, and risk management
• Extensive experience in developing and executing client strategies that drive business growth
• Demonstrated subject matter depth across Pharma/Biotech clinical development and commercial functions, with hands-on knowledge of end-to-end business processes, enabling technologies, and cross-functional stakeholder needs
• Proven understanding of transformation in highly regulated Life Sciences environments , including GxP-aligned compliance and validation, data integrity and audit readiness, privacy/consent controls, and modernization of data/platforms and AI/digital solutions—translating these into measurable client outcomes
• Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus
• Proficient in all client negotiation aligned with Sales
• Exceptional leadership, negotiation, and relationship management abilities
• Experience in driving continuous improvement and innovation in client solutions and service delivery.

Benefits:
• Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
• Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
• Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
• Hybrid work and flexible working hours, employee assistance programme
• Global internal wellbeing programme, access to wellbeing apps
• Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations

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