Senior Client Account Manager

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. Role SummaryDevelops procedures/standards for communication with assigned clients, which are generally complex or specialized and large, to meet or exceed their operational, administrative, and compliance needs.ResponsibilitiesWorks directly with plan sponsors, plan administrator, advisor/agents and Third-Party Administrator’s (TPA) to assist in managing their inquiries and activities on the Retirement PlanResponsible for building and strengthening relationships with client leadership in HR, Benefits, Payroll and Finance as well as TPAs and advisors as applicableGrow and maintain operational and retirement plan knowledge to lead consultative administrative and operational calls as well as product and service campaignsWill organize, facilitate, and present in meetings with clients (in-person or virtual)Uses creative problem solving and effective communication to navigate complex situations with internal/external business partnersLeverages effective planning and organizing skills to maintain plan oversight and complete service needs for clientsMay provide work direction to more junior team members and partners with other staff as necessary to develop and implement solutionsParticipates in internal activities and initiatives designed to improve the Client Administration/Retirement Plan Services process and ensure a high-quality client experience. Helps develop and implement process improvementsResolves moderately complex or specialized client issues; conducts research and reporting to resolve these issuesEscalates highly complex issues to management or senior staffWorks with internal business partners and clients on adoption of new products, platforms, and servicesTravels and presents at client sales and rebid meetings QualificationsRequired: Bachelor's degree or the equivalent combination of education and relevant experience AND5+ years of total relevant work experiencePreferred: Client facing experienceRetirement Plan/ 401(k) knowledgeExperience interpreting data for annual Non-Discrimination Testing and annual IRS Form 5500, IRS Form 5558 filing and plan auditsTRAC or OMNI Recordkeeping system knowledge a plusEffective presentation skillsStrong written and verbal communicationResearch and problem-solving skillsProject Management knowledge a plusFINRA RequirementsFINRA licenses are not required and will not be supported for this role.Work FlexibilityThis role is eligible for full time remote work.Base Salary RangesPlease review the job posting for the location of this specific opportunity.$90,000 - $148,000 for the location of: Maryland, Colorado, Washington and remote workers$90,000 - $148,000 for the location of: Washington, D.C.$90,000 - $148,000 for the location of: New York, CaliforniaPlacement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. This job posting is expected to be available until:07/1/2026Commitment to Diversity, Equity, and InclusionAt T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. BenefitsWe value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you. Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility A generous retirement plan Hybrid work schedule Health and wellness benefits, including online therapy Paid time off for vacation, illness, medical appointments, and volunteering days Family care resources, including fertility and adoption benefits Learn more about our benefits. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

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