Senior Capacity Planner

Duties and ResponsibilitiesProgram coding experienceJCL and/or script coding experienceMXG or like tools expertiseMicrosoft Office proficiencyManage multiple projects with minimal support and continuing shifting prioritiesSupport multiple client environments each having unique requirements and requestsDatabase and data warehouse concepts and experienceWeekend support infrequent but possible (1 out of 10 weekends)Support team on-call rotationKPI identification and definitionDeveloping client forecasting modelsMainframe resources should possess ZCP3000 experienceMainframe resources IBM pricing concepts and SCRT eperienceProficient in identifying system performance issuesKnowledge of system OS internalsExpert level verbal and written communication skillsOnboarding and outmigration project support responsibilitiesMastery level knowledge and practical comprehension of corporate IT computing processes and methodologiesBrings prior experience to organize and define work for complex or ambiguous situationsProvides consultation, training, and knowledge sharing to associatesProvide mentoring to lower level job roles as neededDefine technical strategies within the team and unitProvide Support and technical expertise and guidance to other teams and towersLead and mentor on high complexity assignments to other associates on the teamEstablish strong relationships with teams and outsource partners through continuous dialogue and supportEnable team members to be successful by providing opportunities for continual learning and professional growth Perform comprehensive impact analysis of system performance parameters on the OS and support subsystemsProvide technical expertise for client inboard / outboard activitiesDefine, engineer, and deploy automation solutions for capacity team supported processesPerform Analytic Modeling tools used to right-size solutionsProvide support on ARCH designs for new client opportunities and TECH refreshesPrinciple transformation partner of enterprise and supported clients’ IT processing technologiesInnovation thought leader on emerging technologies and automation solutionsQualificationsRequired - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experiencePreferred - Understands the competitive landscape from both a business and technical perspectiveTravel % - 10%Any reference to years of experience should be disregarded in the UKOriginally posted on Himalayas

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