Senior Business Analyst
ALU is seeking a Senior Business Analyst to join the Transformation Office and translate their vision into actionable digital solutions. This strategic role requires strong analytical thinking, user-centered design expertise, Agile knowledge, and quality assurance leadership, acting as a bridge between business stakeholders and the tech team. The role also involves mentoring junior Business Analysts and leveraging tools like Jira and Salesforce.Requirements7+ years of experience in Business AnalysisStrong experience writing user stories, acceptance criteria, and managing product backlogs in Agile environmentsDemonstrated ability to facilitate requirement-gathering sessionsHands-on experience working with Salesforce (CRM, SIS or Marketing Cloud) and ERP systems such as Oracle NetSuiteStrong proficiency in process mapping using standards such as BPMNExperience integrating business workflows across CRM, Student Information Systems and finance systemsProven track record working closely with software development and QA teamsExcellent analytical skills and attention to detailConfident communicator who can influence, challenge, and drive alignment among diverse stakeholdersExperience with tools like JiraBenefitsCompetitive salaryOpportunity to work in a mission-driven organizationMentorship opportunitiesOriginally posted on Himalayas
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