**Senior Associate - Customer Team - arenaflex Solutions**
Join arenaflex Solutions, a unique business unit within arenaflex dedicated to serving Commercially insured patients, as a Senior Associate on the Customer Team. As a key member of our team, you will play a vital role in driving the growth and success of our direct customer relationships while supporting new growth opportunities through direct-to-union, employer, and/or partner sales or account management.
**About arenaflex Solutions**
arenaflex Solutions is a leading healthcare organization that serves over 450,000 patients in the New York area, via 35+ customers and 10+ partners, and a wide range of products ranging from virtual navigation services to specialty care products to worksite health centers. We are committed to creating a true system of care that can create market-leading value for our customers, members, and patients.
**The Opportunity**
As a Senior Associate on the Customer Team, you will have the opportunity to manage and grow high-revenue accounts, contribute to sales strategy and operations, and shape go-to-market initiatives. You will also provide valuable feedback to product development and strategic operations, representing the voice of the customer. This role is highly visible, offering significant opportunities to engage with senior leadership within arenaflex and key stakeholders across the healthcare industry.
**Responsibilities**
* **Strategic Account Management**
+ Lead the growth and optimization of medium to jumbo accounts, working with large employers, union groups, and/or partners
+ Effectively manage and support the day-to-day needs across a portfolio of customers in order to elevate the member's care experience and earn the trust of our customers
+ Develop, present, and execute across strategic growth initiatives, ensuring alignment with customer goals and arenaflex's objectives
+ Collaborate across functional teams including Analytics, Product, and Operations, to exceed customer expectations and anticipate future needs
+ Serve as a key liaison across arenaflex to ensure a seamless experience for our customer and their members
* **Account Sales**
+ Provide critical inputs to arenaflex's go-to-market strategy
+ Develop sales resources, deliver pitches, and guide prospects from initial engagement through contracting and implementation to support sales operations
+ Cultivate and support channel partnerships to expand the sales pipeline and manage existing prospects through the sales funnel
* **Other duties as required**
**Qualifications**
* **Education and Experience**
+ Bachelor's Degree required
+ Minimum of three years of professional experience; Four to seven years of experience in related work preferred
+ Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus
+ Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus
+ Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus
+ Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus
+ Experience in a fast-paced, corporate environment
* **Additional Skills and Qualities**
+ Expertise in using Microsoft PowerPoint in developing presentations
+ Strong communication and presentation skills
+ Self-motivated team player
+ Passion for healthcare as evidenced by academic or personal pursuits and professional experience
**Work Environment and Company Culture**
arenaflex Solutions is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of arenaflex's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
**Compensation and Benefits**
The salary range for this role is $106,108 - $159,161 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
**Why Join arenaflex Solutions?**
* **Career Growth Opportunities**: arenaflex Solutions offers a unique opportunity to grow your career in a dynamic and fast-paced environment.
* **Learning Benefits**: We provide ongoing training and development opportunities to help you stay up-to-date with the latest industry trends and best practices.
* **Work-Life Balance**: We understand the importance of work-life balance and offer flexible scheduling and remote work options to support your personal and professional goals.
* **Diverse and Inclusive Culture**: arenaflex Solutions is committed to fostering a diverse and inclusive culture that values and respects all individuals.
**How to Apply**
If you are a motivated and experienced professional looking for a new challenge, please submit your application through our website. We look forward to hearing from you!
Apply Now
Apply Now
**About arenaflex Solutions**
arenaflex Solutions is a leading healthcare organization that serves over 450,000 patients in the New York area, via 35+ customers and 10+ partners, and a wide range of products ranging from virtual navigation services to specialty care products to worksite health centers. We are committed to creating a true system of care that can create market-leading value for our customers, members, and patients.
**The Opportunity**
As a Senior Associate on the Customer Team, you will have the opportunity to manage and grow high-revenue accounts, contribute to sales strategy and operations, and shape go-to-market initiatives. You will also provide valuable feedback to product development and strategic operations, representing the voice of the customer. This role is highly visible, offering significant opportunities to engage with senior leadership within arenaflex and key stakeholders across the healthcare industry.
**Responsibilities**
* **Strategic Account Management**
+ Lead the growth and optimization of medium to jumbo accounts, working with large employers, union groups, and/or partners
+ Effectively manage and support the day-to-day needs across a portfolio of customers in order to elevate the member's care experience and earn the trust of our customers
+ Develop, present, and execute across strategic growth initiatives, ensuring alignment with customer goals and arenaflex's objectives
+ Collaborate across functional teams including Analytics, Product, and Operations, to exceed customer expectations and anticipate future needs
+ Serve as a key liaison across arenaflex to ensure a seamless experience for our customer and their members
* **Account Sales**
+ Provide critical inputs to arenaflex's go-to-market strategy
+ Develop sales resources, deliver pitches, and guide prospects from initial engagement through contracting and implementation to support sales operations
+ Cultivate and support channel partnerships to expand the sales pipeline and manage existing prospects through the sales funnel
* **Other duties as required**
**Qualifications**
* **Education and Experience**
+ Bachelor's Degree required
+ Minimum of three years of professional experience; Four to seven years of experience in related work preferred
+ Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus
+ Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus
+ Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus
+ Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus
+ Experience in a fast-paced, corporate environment
* **Additional Skills and Qualities**
+ Expertise in using Microsoft PowerPoint in developing presentations
+ Strong communication and presentation skills
+ Self-motivated team player
+ Passion for healthcare as evidenced by academic or personal pursuits and professional experience
**Work Environment and Company Culture**
arenaflex Solutions is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of arenaflex's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
**Compensation and Benefits**
The salary range for this role is $106,108 - $159,161 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
**Why Join arenaflex Solutions?**
* **Career Growth Opportunities**: arenaflex Solutions offers a unique opportunity to grow your career in a dynamic and fast-paced environment.
* **Learning Benefits**: We provide ongoing training and development opportunities to help you stay up-to-date with the latest industry trends and best practices.
* **Work-Life Balance**: We understand the importance of work-life balance and offer flexible scheduling and remote work options to support your personal and professional goals.
* **Diverse and Inclusive Culture**: arenaflex Solutions is committed to fostering a diverse and inclusive culture that values and respects all individuals.
**How to Apply**
If you are a motivated and experienced professional looking for a new challenge, please submit your application through our website. We look forward to hearing from you!
Apply Now
Apply Now