Senior Analyst, Digital Engagement and Operations

Job Description: • Lead the creation and maintenance of sales tools and materials that effectively communicate the Aetna Digital story. • Support Digital Engagement Managers and leadership in preparing for and executing customer meetings across all segments (National Accounts, Public & Labor, Middle Market, Small Group) and specialized verticals. • Maintain Aetna Digital sales materials inclusive of presentation slides, RFP content, product demos, and Field Communications. • Serve as the primary point of contact with B2B Marketing and Sales Enablement teams to create new materials and push updates as needed (no less than quarterly). • Manage the customer meeting database providing regular updates on meeting outcomes. • Understand the competitive market, Aetna’s technology positioning and be able to infuse key insights into the digital differentiation story. • Coordinate with subject matter experts within the team to understand and report on Digital successes and KPIs for customer consumption. • Shadow Engagement Managers in customer conversations to prepare for future advancement. • Help drive the Voice of the Customer intake process by maintaining the intake database and providing quarterly summaries. Requirements: • Minimum 3 years experience in sales support, marketing or product management, preferably within a digital or technology team. • Minimum of 3 years building presentations using PowerPoint • Passion for health care: A history of work in the health care industry and an ongoing desire to make one of the world's strongest health care companies even stronger. • Demonstrated relationship management skills: capacity to quickly build and maintain credible relationships. • Communicate in an open and honest way that quickly builds trust and respect. • Strong, clear communicator: The ability to communicate effectively and succinctly with a diverse range of constituents, both verbally and on paper. • Able to translate and convey technical messages to non - technical audiences. • Ability to effectively work on teams within a highly collaborative environment while independently managing projects. • Keen attention to detail and commitment to delivering high - quality work on - time. • Experience in a SAFe/Agile product development environment. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Apply tot his job