Senior Advisor, Employee Experience

I. Job Summary The Employee Experience Senior Advisor plays a vital role in supporting the execution and delivery of employee experience initiatives that promote recognition, employee listening, culture and engagement, belonging, and overall experience effectiveness. This role works closely with EX leaders, COE stakeholders, and HR business partners, to ensure smooth delivery and execution of programs and processes. The ideal candidate is proactive, detail-oriented, and passionate about creating consistent experiences for all employees at WM. They bring strong communication skills, a curious and collaborative mindset, and the ability to manage multiple priorities while understanding how their work contributes to broader organizational goals. Career Development is supported through exposure to enterprise-wide initiatives, cross-functional collaboration, and ongoing learning opportunities. This role can serve as a foundation for advancement into more strategic or managerial positions within Employee Experience or broader HR functions. II. Essential Duties and Responsibilities Program Coordination & Support Provide day-to-day operational support to ensure consistent and timely delivery of employee experience and belonging initiatives across the organization. Execute key program deliverables that support EX Strategy and drive towards desired key results. Coordinate the logistics for core listening events such as focus groups, pulse surveys, best practice sharing, leader roundtables, etc. Manage resource development and content management for EX and belonging programming, such as toolkits, playbooks, collaboration spaces, and online sites. Schedule training sessions, enterprise events, and other project meetings. Collaborate with HR Centers of Excellence (COEs) to align EX strategy with enterprise-wide initiatives. Respond to inquiries from employees, leaders, and vendor partners regarding questions, troubleshooting, or other needs, escalating complex issues as needed. Execute strategic communications, driving awareness specifically within frontline population, including but not limited to drafting and sending targeted communications, reminders, and program updates. Data Management & Reporting Maintain accurate and up-to-date records of program activities, including program participation, project plans, survey data, dashboards, and reporting. Track and monitor key metrics related to EX initiatives, ensuring data integrity across systems and tools. Generate reports and dashboards to assess program effectiveness, participation trends, and progress against goals, enabling informed decision making. Support data collection efforts from various internal and external platforms. Assist in preparing presentations and summaries that translate data insights into actionable recommendations. Ensure confidentiality and proper handling of sensitive employee information in accordance with WM’s data privacy standards. Contribute to continuous improvement by identifying opportunities to streamline data tracking and reporting processes. Continuous Improvement Organize and synthesize feedback gathered from participants, facilitators, and stakeholders to identify trends and inform enhancements to program content, delivery, and logistics. Collaborate with EX stakeholders, HRBPs, Leaders, and CoEs to share best practices, challenges, and key items. Assist in updating and distributing communication materials, user guides, and toolkits to promote program understanding and adoption, ensuring clarity, accuracy, and alignment with feedback. Research and share best practices in employee engagement and other key opportunity areas to support ongoing program refinement and leader enablement. Maintain a repository of lessons learned, FAQs, and improvement ideas to support knowledge sharing and future planning. III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US. A. Required Qualifications Bachelor's Degree accredited) in Human Resources, Business administration, or similar area of study or in lieu of degree High School Diploma or GED (accredited) + 2 years of relevant work experience. 4 years of related work experience in HR, Employee Experience, Culture & Engagement, or Belonging B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. Company ABOUT WM WM ( WM.com ) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com . Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.