Senior Account Manager

Remote Full-time
Senior Account Manager
Department: Account Management
Employment Type: Full Time
Location: Paris
Reporting To: Veronica Rodriguez

Description
We’re looking for a dynamic, detail-oriented Senior Account Manager to lead multi-market, multi-channel digital projects for a global client. Sitting at the intersection of strategy, operations, and execution, you’ll coordinate seamlessly between global HQ, local markets, and internal agency teams to ensure smooth delivery of complex initiatives.

You’ll manage day-to-day client relationships, oversee project timelines and budgets, and maintain high quality standards throughout. Acting as the central link between stakeholders, you’ll translate strategic priorities into clear, actionable execution—bringing structure, clarity, and operational excellence to every stage of the delivery process. This role is ideal for someone who thrives in a fast-paced international environment and enjoys problem-solving and driving results

This position is open to applicants based in Spain, Poland, Italy, France, and other European market.

Key Responsibilities

Manage end-to-end delivery of digital and cross-channel projects, coordinating timelines, tasks, and workflows across internal teams (Analytics, CRO, SEO, etc.)

Ensure project requirements, dependencies, and stakeholder expectations are clearly defined and met

Maintain high quality standards and proactively escalate risks or issues

Facilitate collaboration between global HQ, regional, and local market stakeholders, ensuring alignment and clear communication

Adapt project workflows and deliverables to local market realities

Support multi-market rollouts, translating global initiatives into effective local execution

Organise and lead internal and external meetings with clear agendas, follow-ups, and reporting

Provide structured documentation, handovers, and updates to all stakeholders

Contribute to performance tracking, reporting, and wrap-up presentations in collaboration with strategy and analytics teams

Maintain streamlined processes and operational clarity across multiple workstreams

Skills, Knowledge and Expertise

4–6 years’ experience in client service or project/account management, ideally within a digital or integrated marketing agency

Strong organisational and time-management skills; ability to manage multiple workstreams in a fast-paced environment

Excellent interpersonal and stakeholder management skills, including experience engaging with senior clients

Experience working in multi-market or matrixed environments

Proactive, solutions-oriented mindset with strong attention to detail

Fluent in English (written and spoken); additional languages are an advantage

Familiarity with CRM, E-commerce, Loyalty, SEO, or other digital marketing domains is a plus

Equal Opportunities
adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.

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