Security Control Center Operator: 3rd Shift
About the position
Responsibilities
• Serve as the primary business hours point-of-contact for the 24/7/365 Northwestern Mutual SCC.
• Monitor and dispatch alarms from integrated security technology and coordinate responses to emergency incidents.
• Handle incoming/outgoing communications and document activities using various methods.
• Patrol campuses and engage with potential risks to ensure a safe environment.
• Utilize global risk and intelligence platforms to monitor and mitigate business risks.
• Monitor employee travel plans for safety and security.
• Conduct regular tests of security platforms and report results to leadership.
• Compile daily and incident reports as needed.
• Document all activities and calls for service accurately.
• Monitor activities of security partners to ensure efficient operations.
Requirements
• High School Graduate or GED required; college degree preferred.
• AED/CPR certified within first 90 days.
• Minimum of two years of experience in a corporate or professional environment under demanding conditions.
• Excellent customer service skills in a professional environment.
• Experience using video management and access control systems.
• Proficiency in Microsoft Office Suite.
• Proficient in reading and writing English.
• Experience as a risk or intelligence analyst is desirable.
• Valid driver's license with an acceptable driving record.
Nice-to-haves
• Experience in a corporate security environment.
• Knowledge of emergency response procedures.
• Ability to work in a fast-paced environment.
Benefits
• Competitive base salary
• Performance-based incentive pay opportunity
• Medical, dental and vision insurance
• Life insurance, survivor and disability protection
• Cash Balance/Pension plan
• 401(k) plan
• Flexible paid time off and volunteer time
• Parental leave and caregiver time off programs
• Career development resources and training
• Educational assistance program
• Employee assistance program
• Adoption/surrogacy assistance
• Health management programs and resources
• On-site medical centers
• On-site fitness centers open 24/7
• Fitness reimbursement for remote employees
Apply Now
Apply Now
Responsibilities
• Serve as the primary business hours point-of-contact for the 24/7/365 Northwestern Mutual SCC.
• Monitor and dispatch alarms from integrated security technology and coordinate responses to emergency incidents.
• Handle incoming/outgoing communications and document activities using various methods.
• Patrol campuses and engage with potential risks to ensure a safe environment.
• Utilize global risk and intelligence platforms to monitor and mitigate business risks.
• Monitor employee travel plans for safety and security.
• Conduct regular tests of security platforms and report results to leadership.
• Compile daily and incident reports as needed.
• Document all activities and calls for service accurately.
• Monitor activities of security partners to ensure efficient operations.
Requirements
• High School Graduate or GED required; college degree preferred.
• AED/CPR certified within first 90 days.
• Minimum of two years of experience in a corporate or professional environment under demanding conditions.
• Excellent customer service skills in a professional environment.
• Experience using video management and access control systems.
• Proficiency in Microsoft Office Suite.
• Proficient in reading and writing English.
• Experience as a risk or intelligence analyst is desirable.
• Valid driver's license with an acceptable driving record.
Nice-to-haves
• Experience in a corporate security environment.
• Knowledge of emergency response procedures.
• Ability to work in a fast-paced environment.
Benefits
• Competitive base salary
• Performance-based incentive pay opportunity
• Medical, dental and vision insurance
• Life insurance, survivor and disability protection
• Cash Balance/Pension plan
• 401(k) plan
• Flexible paid time off and volunteer time
• Parental leave and caregiver time off programs
• Career development resources and training
• Educational assistance program
• Employee assistance program
• Adoption/surrogacy assistance
• Health management programs and resources
• On-site medical centers
• On-site fitness centers open 24/7
• Fitness reimbursement for remote employees
Apply Now
Apply Now