Seasonal Customer Support Tax Expert – Remote Opportunity at careerzynith
**Join careerzynith's Dynamic Team as a Seasonal Customer Support Tax Expert**
Are you passionate about delivering exceptional customer experiences and providing expert tax support? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to explore this exciting opportunity as a Seasonal Customer Support Tax Expert at careerzynith, a leading advisory CPA firm with a global presence.
**About careerzynith**
careerzynith is a leading advisory CPA firm that provides clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers. With a strong commitment to innovation and excellence, careerzynith has established itself as a trusted partner for businesses and individuals seeking expert tax guidance and support. As an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms, careerzynith has access to a vast network of resources and expertise.
**About the Role**
As a Seasonal Customer Support Tax Expert at careerzynith, you will play a critical role in providing exceptional customer support and tax expertise to clients across the country. This is a seasonal position, commencing in January 2024 and ending in April 2024, offering the perfect opportunity to gain valuable experience and build your skills in a dynamic and supportive environment.
**Responsibilities**
As a Seasonal Customer Support Tax Expert, your key responsibilities will include:
* Providing tax support and advice to clients over video, phone, and chat, helping them navigate tax returns through designated software
* Leveraging your knowledge and skills to ensure an excellent customer experience, using your expertise in tax preparation, technology troubleshooting, and resolving tax issues
* Delivering accurate tax advice to customers in easy-to-understand terms, utilizing recommended research materials, professional resources, and team support
* Assisting customers in gathering, organizing, and entering data through the designated software platform for federal and state tax returns
* Analyzing and researching a variety of tax matters to determine an appropriate course of action for customers
**Requirements**
To succeed in this role, you will need:
* A minimum of three (3) seasons of tax preparation experience, with a minimum of 30 tax returns prepared each year
* Prior tax preparation experience in a tax practice or retail setting
* College degree a plus, but not required
* Knowledge of tax laws, tax concepts, and familiarity with the form 1040 and all schedules
* PTIN is required (can be obtained online)
* Willingness to utilize audio/visual tools to communicate with customers
* Strong problem-solving and research skills, and the ability to quickly use online resources to find answers
* Well-developed technical troubleshooting skills
**What We Offer**
As a Seasonal Customer Support Tax Expert at careerzynith, you can expect:
* A dynamic and supportive work environment that fosters growth and development
* Opportunities to work with a talented team of professionals who share your passion for delivering exceptional customer experiences
* A comprehensive training program that equips you with the skills and knowledge you need to succeed in this role
* A competitive compensation package that reflects your skills and experience
* A chance to make a real difference in the lives of our clients and contribute to the success of careerzynith
**Compensation and Benefits**
The compensation range for this role is $20 to $24, with actual compensation influenced by a variety of factors, including skills, experience, qualifications, and geographic location. careerzynith offers a comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.
**How to Apply**
If you are a motivated and customer-focused individual with a passion for tax support and expertise, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your relevant experience and skills.
**Apply Now**
Apply Job!
We look forward to hearing from you and exploring how you can contribute to the success of careerzynith as a Seasonal Customer Support Tax Expert.
Apply for this job
Are you passionate about delivering exceptional customer experiences and providing expert tax support? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to explore this exciting opportunity as a Seasonal Customer Support Tax Expert at careerzynith, a leading advisory CPA firm with a global presence.
**About careerzynith**
careerzynith is a leading advisory CPA firm that provides clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers. With a strong commitment to innovation and excellence, careerzynith has established itself as a trusted partner for businesses and individuals seeking expert tax guidance and support. As an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms, careerzynith has access to a vast network of resources and expertise.
**About the Role**
As a Seasonal Customer Support Tax Expert at careerzynith, you will play a critical role in providing exceptional customer support and tax expertise to clients across the country. This is a seasonal position, commencing in January 2024 and ending in April 2024, offering the perfect opportunity to gain valuable experience and build your skills in a dynamic and supportive environment.
**Responsibilities**
As a Seasonal Customer Support Tax Expert, your key responsibilities will include:
* Providing tax support and advice to clients over video, phone, and chat, helping them navigate tax returns through designated software
* Leveraging your knowledge and skills to ensure an excellent customer experience, using your expertise in tax preparation, technology troubleshooting, and resolving tax issues
* Delivering accurate tax advice to customers in easy-to-understand terms, utilizing recommended research materials, professional resources, and team support
* Assisting customers in gathering, organizing, and entering data through the designated software platform for federal and state tax returns
* Analyzing and researching a variety of tax matters to determine an appropriate course of action for customers
**Requirements**
To succeed in this role, you will need:
* A minimum of three (3) seasons of tax preparation experience, with a minimum of 30 tax returns prepared each year
* Prior tax preparation experience in a tax practice or retail setting
* College degree a plus, but not required
* Knowledge of tax laws, tax concepts, and familiarity with the form 1040 and all schedules
* PTIN is required (can be obtained online)
* Willingness to utilize audio/visual tools to communicate with customers
* Strong problem-solving and research skills, and the ability to quickly use online resources to find answers
* Well-developed technical troubleshooting skills
**What We Offer**
As a Seasonal Customer Support Tax Expert at careerzynith, you can expect:
* A dynamic and supportive work environment that fosters growth and development
* Opportunities to work with a talented team of professionals who share your passion for delivering exceptional customer experiences
* A comprehensive training program that equips you with the skills and knowledge you need to succeed in this role
* A competitive compensation package that reflects your skills and experience
* A chance to make a real difference in the lives of our clients and contribute to the success of careerzynith
**Compensation and Benefits**
The compensation range for this role is $20 to $24, with actual compensation influenced by a variety of factors, including skills, experience, qualifications, and geographic location. careerzynith offers a comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.
**How to Apply**
If you are a motivated and customer-focused individual with a passion for tax support and expertise, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your relevant experience and skills.
**Apply Now**
Apply Job!
We look forward to hearing from you and exploring how you can contribute to the success of careerzynith as a Seasonal Customer Support Tax Expert.
Apply for this job