Seasonal Customer Service Representative
Rigdon is seeking a dedicated and motivated individual to join our team as a Customer Support Representative. As the front-line ambassador of our business, you'll play a pivotal role in providing exceptional customer service to our clients across Missouri, Kansas, Colorado, Texas, and Arkansas.
Location: Remote...
Responsibilities:
ā¢ Handle incoming calls, addressing inquiries, and responding to email requests promptly and professionally.
ā¢ Schedule service appointments, prepare estimates, and process client payments.
ā¢ Collaborate with team members to ensure effective customer issue resolution.
ā¢ Track and report client communications and activity.
ā¢ Transition quickly between answering calls or making calls to average of 8-10 calls per hour each day.
ā¢ Manage priorities, multi-task efficiently, and maintain excellent attention to detail.
ā¢ Other duties as assigned.
Requirements:
ā¢ Previous work-from-home experience, preferred.
ā¢ Minimum typing speed of 50 words per minute (wpm).
ā¢ At least 3 years of customer service and/or call center experience or scheduling experience.
ā¢ Proficiency in Microsoft Office applications.
ā¢ Strong internet connectivity and a dedicated home office space, free from distractions.
ā¢ Comfortable in a dynamic, high-call volume environment.
ā¢ Excellent communication skills, both written and verbal.
ā¢ Ability to work 40 hours per week between 8:00am - 6:00pm (Central time), Monday to Friday.
ā¢ Availability for one Saturday shift per month 8:00am - 3:00pm (Central time).
ā¢ An up to date and fast laptop or desktop computer and extremely fast and reliable internet access.
ā¢ Rigdon will provide the required phone equipment.
ā¢ This is a seasonal position with the possibility to become permanent.
Join our team and become the voice of Rigdon to our valued clients. If you are detail-oriented, customer-focused, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our customers while enjoying working from home. Apply now to be a part of the Rigdon team
Apply Now
Location: Remote...
Responsibilities:
ā¢ Handle incoming calls, addressing inquiries, and responding to email requests promptly and professionally.
ā¢ Schedule service appointments, prepare estimates, and process client payments.
ā¢ Collaborate with team members to ensure effective customer issue resolution.
ā¢ Track and report client communications and activity.
ā¢ Transition quickly between answering calls or making calls to average of 8-10 calls per hour each day.
ā¢ Manage priorities, multi-task efficiently, and maintain excellent attention to detail.
ā¢ Other duties as assigned.
Requirements:
ā¢ Previous work-from-home experience, preferred.
ā¢ Minimum typing speed of 50 words per minute (wpm).
ā¢ At least 3 years of customer service and/or call center experience or scheduling experience.
ā¢ Proficiency in Microsoft Office applications.
ā¢ Strong internet connectivity and a dedicated home office space, free from distractions.
ā¢ Comfortable in a dynamic, high-call volume environment.
ā¢ Excellent communication skills, both written and verbal.
ā¢ Ability to work 40 hours per week between 8:00am - 6:00pm (Central time), Monday to Friday.
ā¢ Availability for one Saturday shift per month 8:00am - 3:00pm (Central time).
ā¢ An up to date and fast laptop or desktop computer and extremely fast and reliable internet access.
ā¢ Rigdon will provide the required phone equipment.
ā¢ This is a seasonal position with the possibility to become permanent.
Join our team and become the voice of Rigdon to our valued clients. If you are detail-oriented, customer-focused, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our customers while enjoying working from home. Apply now to be a part of the Rigdon team
Apply Now