Seasonal Coordinator, Customer Relations- (Remote- Ohio)
About the position
Responsibilities
• Provide support to customers and field partners for all our brand stores in North America through multiple interactive channels of communication.
• Demonstrate abilities in managing unique, complex, or escalated customer issues, using multiple sources of information.
• Determine solutions independently, think creatively and implement rapidly with an extraordinary focus on resolution for a positive customer experience.
• Ensure accuracy and compliance with customer calls related to Risk Management or Social Responsibility.
Requirements
• Proven customer service experience in a fast paced and complex environment.
• Resourceful and solution oriented individual with excellent communication and follow up skills.
• Demonstrated ability to manage complex issues and deescalate situations.
• Strong interpersonal skills, including the ability to deescalate situations with poise and composure.
• Ability to create innovative solutions that enhance the overall customer experience.
Apply Now
Apply Now
Responsibilities
• Provide support to customers and field partners for all our brand stores in North America through multiple interactive channels of communication.
• Demonstrate abilities in managing unique, complex, or escalated customer issues, using multiple sources of information.
• Determine solutions independently, think creatively and implement rapidly with an extraordinary focus on resolution for a positive customer experience.
• Ensure accuracy and compliance with customer calls related to Risk Management or Social Responsibility.
Requirements
• Proven customer service experience in a fast paced and complex environment.
• Resourceful and solution oriented individual with excellent communication and follow up skills.
• Demonstrated ability to manage complex issues and deescalate situations.
• Strong interpersonal skills, including the ability to deescalate situations with poise and composure.
• Ability to create innovative solutions that enhance the overall customer experience.
Apply Now
Apply Now