Scrum Master Patient Strategy /Patient Services (REMOTE)-6
San Francisco, California 94016 Posted March 12th, 2026
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Job Type: Full Time
Job Category: IT
Role - Scrum Master Patient Strategy /Patient Services
Location - San Francisco, CA (REMOTE)
FTE
Experience – 10+
Must Have Technical/Functional Skills
8+ years of experience as a Scrum Master or Agile Delivery Lead.
Experience supporting or delivering initiatives in pharma commercial, patient
engagement, patient services, or related healthcare programs.
Strong understanding of patient services workflows (onboarding, benefits, adherence).
Experience working in regulated pharma commercial environments.
Excellent facilitation and stakeholder management skills.
Roles & Responsibilities
Act as Scrum Master for one or more Agile teams delivering Patient Services /
Patient Strategy solutions.
Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
Support execution of initiatives related to:
Patient onboarding and enrollment
Benefits investigation and access services
Patient adherence and persistence programs o Patient support services (PSP / HUB models)
Remove impediments related to cross-functional dependencies (Commercial, IT, Compliance, HUB vendors).
Work closely with Product Owners and BSAs to ensure backlog items reflect patient-centric outcomes.
Track and report delivery metrics (velocity, sprint health, risks, depende ncies).
Ensure Agile delivery aligns with pharma compliance, including GDPR/HIPAA, consent management, and MLR processes.
Support coordination across multiple teams and vendors involved in patient services execution
Required Skills
CLINICAL FIELD SERVICES
Apply tot his job
Apply To this Job
Looking for more job opportunities? Click here!
Job Type: Full Time
Job Category: IT
Role - Scrum Master Patient Strategy /Patient Services
Location - San Francisco, CA (REMOTE)
FTE
Experience – 10+
Must Have Technical/Functional Skills
8+ years of experience as a Scrum Master or Agile Delivery Lead.
Experience supporting or delivering initiatives in pharma commercial, patient
engagement, patient services, or related healthcare programs.
Strong understanding of patient services workflows (onboarding, benefits, adherence).
Experience working in regulated pharma commercial environments.
Excellent facilitation and stakeholder management skills.
Roles & Responsibilities
Act as Scrum Master for one or more Agile teams delivering Patient Services /
Patient Strategy solutions.
Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
Support execution of initiatives related to:
Patient onboarding and enrollment
Benefits investigation and access services
Patient adherence and persistence programs o Patient support services (PSP / HUB models)
Remove impediments related to cross-functional dependencies (Commercial, IT, Compliance, HUB vendors).
Work closely with Product Owners and BSAs to ensure backlog items reflect patient-centric outcomes.
Track and report delivery metrics (velocity, sprint health, risks, depende ncies).
Ensure Agile delivery aligns with pharma compliance, including GDPR/HIPAA, consent management, and MLR processes.
Support coordination across multiple teams and vendors involved in patient services execution
Required Skills
CLINICAL FIELD SERVICES
Apply tot his job
Apply To this Job