Salesforce FSC Business Analyst - Financial Services (Direct applicants only please)
Silverline Company Overview:
As part of Mphasis, Silverline tailors digital transformation solutions to meet your specific needs by leveraging insights acquired through 10+ years in the business. Weve completed thousands of Salesforce engagements informed by real-world expertise gained across Media and Entertainment, Financial Services and Healthcare industries. From strategic planning and implementation to managed services, we guide clients through every phase of their journey, enabling continuous value with the Salesforce platform. We also offer CalendarAnything, a popular scheduling application on the AppExchange, as well as industry-proven accelerators.
Silverline Value Proposition:
Silverline employees are a diverse group of global professionals who are passionate about creating rewarding experiences for our teams, our clients, and the world we live in. Silverline's culture of collaboration, inclusion, and career growth plays a vital role in our success. Come be a part of our team and join the fun!
Position Overview:
Our Business Analysts (BA) function as an individual contributor position while still being a key contributor on a project team responsible guiding customers through the implementation of Salesforce solutions using Silverlines agile methodology. The BA will engage customer stakeholders to understand desired business outcomes and define success criteria. You will also articulate to customer stakeholders the value of recommended solutions and approach. This role is vital to our project and customer success.
Primary Responsibilities:
Lead Discovery and requirements refinement sessions to uncover customers business, functional, and technological requirements
Synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solutions end users
Work with a Silverline Engagement Manager to manage a project to scope, budget and timeline expectations
Required Qualifications:
BA/BS degree in Business, Computer Science or Engineering or equivalent work experience; MBA preferred
5 (+/-) years experience as a Salesforce Business Analyst
3 + years Experience working in a consulting environment
Salesforce Financial Services Cloud (FSC) required
Experience with business process definition, best practices, and reengineering
Experience writing user stories to capture Salesforce requirements
Experience with data migrations from third party systems to Salesforce
Experience designing or building Salesforce integrations with 3rd party applications
Understanding of the key levers for B2B, B2C, hybrid business models
Understanding of key concepts of user centered design and design thinking
Great teamwork and collaboration skills
Contract Duration: January 2025 through May 2025 w/strong potential to extend or convert to Permanent.
Apply Now
As part of Mphasis, Silverline tailors digital transformation solutions to meet your specific needs by leveraging insights acquired through 10+ years in the business. Weve completed thousands of Salesforce engagements informed by real-world expertise gained across Media and Entertainment, Financial Services and Healthcare industries. From strategic planning and implementation to managed services, we guide clients through every phase of their journey, enabling continuous value with the Salesforce platform. We also offer CalendarAnything, a popular scheduling application on the AppExchange, as well as industry-proven accelerators.
Silverline Value Proposition:
Silverline employees are a diverse group of global professionals who are passionate about creating rewarding experiences for our teams, our clients, and the world we live in. Silverline's culture of collaboration, inclusion, and career growth plays a vital role in our success. Come be a part of our team and join the fun!
Position Overview:
Our Business Analysts (BA) function as an individual contributor position while still being a key contributor on a project team responsible guiding customers through the implementation of Salesforce solutions using Silverlines agile methodology. The BA will engage customer stakeholders to understand desired business outcomes and define success criteria. You will also articulate to customer stakeholders the value of recommended solutions and approach. This role is vital to our project and customer success.
Primary Responsibilities:
Lead Discovery and requirements refinement sessions to uncover customers business, functional, and technological requirements
Synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solutions end users
Work with a Silverline Engagement Manager to manage a project to scope, budget and timeline expectations
Required Qualifications:
BA/BS degree in Business, Computer Science or Engineering or equivalent work experience; MBA preferred
5 (+/-) years experience as a Salesforce Business Analyst
3 + years Experience working in a consulting environment
Salesforce Financial Services Cloud (FSC) required
Experience with business process definition, best practices, and reengineering
Experience writing user stories to capture Salesforce requirements
Experience with data migrations from third party systems to Salesforce
Experience designing or building Salesforce integrations with 3rd party applications
Understanding of the key levers for B2B, B2C, hybrid business models
Understanding of key concepts of user centered design and design thinking
Great teamwork and collaboration skills
Contract Duration: January 2025 through May 2025 w/strong potential to extend or convert to Permanent.
Apply Now