Salesforce Developer- Remote

Remote Full-time
Location: Remote within México

We are currently seeking a Salesforce Developer with strong experience in Salesforce Order Management and Marketing Cloud to support the configuration and implementation of transactional communications and integrations.

Key Responsibilities

Salesforce Order Management (SOM) – Triggered Communications

Configure and support the following triggered processes:
• Order Confirmation: Triggered when a consumer places an order. Includes item details, quantity, shipping & billing addresses, payment method, and financials. (Trigger only – no template changes.)
• Order Item Shipment Update: Triggered when SAP confirms shipment. Includes shipped items, carrier code, tracking number, and tracking link. (Trigger only – no template changes.)
• Order Item Fulfillment Status Change: Triggered for non-standard status changes (e.g., backorder, delays, delivery issues). (Up to one basic template creation.)
• Order/Item Cancellation: Triggered when an order or item is canceled. Includes order number and canceled items. (Up to one basic template creation.)
• Refund Confirmation: Triggered when a refund is initiated. Includes refund details. (Up to one basic template creation.)

Scope of Work
• Configure up to five (5) triggered transactional emails using an existing Marketing Cloud template or by creating up to one new email template.
• Configure up to five (5) triggered SMS messages using Marketing Cloud SMS capabilities.
• Work with SOM team to define and align on the data feed format.
• Incorporate new fields into email and SMS payloads sent from SOM to Marketing Cloud Engagement (MCE).
• Coordinate with SOM teams to ensure accurate trigger timing and payload delivery.
• Create Data Extensions to store payloads for each message sent, enabling resend logic and tracking.

Required Experience
• Strong hands-on experience with Salesforce Order Management (SOM).
• Experience with Salesforce Marketing Cloud (Email Studio, Journey Builder, SMS).
• Experience configuring triggered transactional emails and SMS.
• Ability to work with data feeds, payload mapping, and Data Extensions.
• Experience coordinating cross-functional teams (SOM, SAP, Marketing Cloud).
• Solid understanding of integrations and data flow between systems.

Job Type: Full-time

Pay: $80,000.00 - $81,000.00 per month

Language:
• English (Required)

Work Location: Remote

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