Salesforce Consultant – LSAP

Job Description: • Work directly with customers to make declarative changes in their Salesforce org, following proper QA and launch procedures • Partner with customers to solution ideas that increase their users’ efficiency and help improve how they manage their business • Coordinate with our Support Engineers to troubleshoot potential impacts or errors in configurations • Work hand in hand with Customer Success Managers to realize a vision for a future state for assigned client organizations • Complete standard Salesforce admin tasks such as setting up users, profiles, roles, and configuring reports and dashboards • Build time saving automations using Flows • Provide expertise and advice on best practices, and be able to detail pros and cons of alternate solutions • Provide timely communications, and resolve requests within SLAs Requirements: • 3+ years of experience with the Salesforce platform either as an IT leader, Admin or a Consultant • 1+ years experience with Salesforce Automations – strong Flow knowledge is preferred, with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components • Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred • Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers) • Understanding of setting up users, profiles, roles, and configuring reports and dashboards in the Salesforce platform • Understanding of data migration from CSV, SQL or other systems to the salesforce platform, using tools such as the Apex Data Loader • Experience with an accounting platform (FinancialForce, Accounting Seed) and/or knowledge of legal accounting a strong plus • Experience with researching, installing and configuring Salesforce applications • Excellent written and verbal communication skills, honed in prior customer facing roles • Ability to handle multiple client & tasks simultaneously, including deescalating as necessary. Benefits: • Bonuses • Employee benefits