Salesforce Administrator
Description Join us in transforming healthcare. Longevity Health’s Statement of Purpose is to improve the health and quality of life of nursing home residents by caring for their unique medical, social, and emotional needs. About the Role The Salesforce Administrator is responsible for owning, supporting, and optimizing the organization’s Salesforce ecosystem, including Health Cloud and Marketing Cloud, within a regulated Medicare Advantage ISNP healthcare environment. This role serves as the sole Salesforce administrator and requires a balance of technical expertise, business partnership, independent execution, and compliance-focused system governance. Key Tasks and Responsibilities: Serve as the primary administrator and owner of Salesforce, including Health Cloud and Marketing Cloud. Partner with business stakeholders to gather requirements, translate needs into Salesforce configurations, and optimize system usage. Configure and maintain Salesforce objects, fields, validation rules, automation, and flows. Manage user access including profiles, roles, permission sets, and security models. Build and maintain reports, dashboards, and list views. Provide user onboarding, training, and ongoing support. Troubleshoot and resolve production issues. Support Health Cloud functionality related to facility, provider, member, and sales data. Ensure data integrity and compliance with Medicare Advantage and regulatory requirements. Administer Salesforce Marketing Cloud data extensions and support compliant campaign execution. Document system configurations, processes, and changes. Support audits, compliance reviews, and internal governance standards. Identify system improvement opportunities and act as a Salesforce advisor. Performs other related duties as assigned. Requirements 3–7+ years of Salesforce administration experience. Salesforce Administrator Certification required. Additional Salesforce certifications (Health Cloud, Marketing Cloud) preferred. Bachelor’s degree or equivalent combination of education and experience Hands-on experience with Salesforce Health Cloud. Working knowledge of Salesforce Marketing Cloud. Experience operating as a sole Salesforce administrator or with end-to-end platform responsibility. Experience in regulated or compliance-driven environments. Strong communication and documentation skills. HIPAA Compliance: All functions and responsibilities of this position are subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). All work and information must be handled in accordance with HIPAA privacy and security requirements. Summary Company Overview Longevity Health is a national provider of Institutional Special Needs Plans (I-SNP), created to meet the complex healthcare needs of nursing home residents. Since our founding in 2018, we've expanded our services across several states and formed strategic partnerships to deliver high-quality, patient-centered care. We are actively growing, with plans to continue expanding our services across the nation. Longevity Health is an Equal Opportunity Employer . We value diversity and encourage applicants of all backgrounds to apply. COVID-19 Vaccination Policy Longevity Health follows federal and state regulations regarding COVID-19 vaccinations. Some facilities may still require staff vaccinations to protect the health of residents. Applicants will be required to provide proof of vaccination, or an approved exemption, where applicable. If you are passionate about healthcare and ready to help us drive change in long-term care, apply now to join the Longevity Health team!