Salesforce Administrator

Harlem Children's Zone (HCZ) is a world-renowned education and poverty-fighting organization based in New York, seeking a Salesforce Administrator for the Research and Evaluation Department. The role involves providing day-to-day support, maintenance, and improvement of the enterprise-wide Salesforce instance, ensuring data quality and assisting in training power users. Responsibilities Serve as primary system administrator for HCZ Salesforce users Handle all basic administrative functions, including user account maintenance, reports and dashboards, flows, and other routine tasks Implement and enforce data quality best practices, including data cleaning and deduplication, to ensure accurate and reliable data within the Salesforce platform Document key policies, procedures, best practices, and use cases specific to the organization Coordinate the evaluation, scope, and completion of new development requests Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity Assist in training power users and grow the Salesforce skill set across all departments Monitor and manage Salesforce integrations with other data systems Design automated processes to improve efficiency with scale and lean design Skills Bachelor's degree in Computer Science, Information Systems, Business Administration, or a combination of relevant education and equivalent practical experience 1+ years of work experience, preferably in the nonprofit sector, or have completed the Admin Beginner and Intermediate trail on Trailhead Salesforce Administrator certification Strong understanding of Salesforce Administration best practices Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity Experience with data migration and data management tools (e.g., Demand Tools) Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Excellent verbal and written communication skills, including the ability to communicate effectively to both technical and non-technical audiences Strong data management abilities Be an active Trailhead learner Experience in Nonprofit Success Pack (NPSP) Education Cloud Marketing Cloud Data Cloud Analytics Cloud Benefits Highly competitive base salaries Paid time off Employee referral bonus Career Advancement No-cost health insurance Life Insurance Short-and long-term disability Additional voluntary benefits Wellness discounts Commuter benefits Financial wellness perks Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) Company Overview HCZ is a non-profit organization that aims to end child poverty through innovative education programs. It was founded in 1970, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is