Sales Support Specialist , EMEA

Remote Full-time
At Bluebeam, we empower people to advance the way the world is built We create smart software solutions that make construction sites more efficient, connected, and safe, while improving the lives of Architecture, Engineering, and Construction professionals everywhere. We take a customer-focused approach in all we do and believe in building the best solutions together. Bluebeam is a highly collaborative environment that encourages our employees to blaze new trails with thoughtful ingenuity, to never shy away from challenges, and to work hard and have fun doing it. Together, we're building a better life for those who build our world.


About the Role

As a Sales Support Specialist, you’ll play a pivotal role in enabling our sales teams to focus on what matters most, driving revenue and building customer relationships. You’ll own key operational and administrative tasks, ensuring the sales process runs smoothly and efficiently across the entire customer lifecycle. Acting as a central point of coordination, you’ll work cross-functionally to resolve complex requests, remove blockers, and help move deals forward.



Key Responsibilities

Own day-to-day operational and administrative tasks to support sales teams

Act as the primary point of contact for complex, cross-functional requests

Manage and execute critical sales processes using CRM and internal systems

Coordinate approvals with Legal, Finance, Customer Support, and Operations

Respond to enquiries, troubleshoot issues, and escalate risks when needed

Maintain accurate documentation and ensure visibility across teams

Support customer onboarding and renewal processes

Identify recurring issues and suggest improvements to enhance sales effectiveness



What We’re Looking For

1-2 years’ experience in a sales support, customer service, sales or sales operations/administration role

Strong communication and stakeholder management skills

High attention to detail and excellent organizational abilities

Ability to manage multiple priorities in a fast-paced environment

Problem-solving mindset with a proactive approach

Experience with CRM tools (e.g., Salesforce) and support systems

Understanding of sales processes and the customer lifecycle

Customer-focused attitude with strong follow-through

Adaptability and eagerness to learn



About Bluebeam

The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Australia, Denmark, Sweden, Germany and the UK.



Come design and build your future with us.



Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.



#Bluebeam #LI-Remote

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