Sales Support Representative - Hybrid Remote
Job title: Sales Support Representative - Hybrid Remote in Milton, GA at Searchlogic Recruiting
Company: Searchlogic Recruiting
Job description: Sales Assistant I – Entry-Level Opportunity
Join a rapidly expanding IT channel business partner organization headquartered in Milton, GA, known for its exceptional employee benefits, including a monthly bonus plan for this position. This entry-level role is designed to provide foundational experience, working closely with seasoned professionals to build expertise and contribute meaningfully to the sales team.As a Sales Assistant I, you’ll manage a specific customer territory, create and execute sales opportunities, deliver accurate and timely quotes, and ensure high levels of client satisfaction while upholding company standards.Key Responsibilities
Prepare accurate quotes and manage orders, ensuring prompt processing and follow-through.
Resolve vendor-related issues, such as pricing discrepancies, shipping delays, and product availability, to maintain seamless operations.
Professionally represent the organization during interactions with customers and business partners, both virtually and in-person.
Support business activities by attending company events or visiting customer sites as needed.
Organize daily tasks and prioritize responsibilities to align with account and portfolio goals.
Leverage vendor pricing tools and contract systems to maximize efficiency.
Serve as a critical liaison between sales, administrative, and support teams to resolve issues, submit orders, and register deals.
Gain and apply knowledge of the company’s hardware, software, and support offerings.
Use relevant computer systems and embrace new technologies to streamline workflows.
Assist the sales team with research, scheduling calls, and resolving customer concerns.
Perform additional duties as needed to adapt to the evolving needs of the business.
Skills and Attributes
Strong listening skills to ensure accurate understanding of customer needs and team expectations.
Patience and professionalism when handling inquiries, resolving challenges, and addressing complex situations.
Positive and collaborative attitude, contributing to a motivating team environment.
Empathy and customer-first mindset in interactions with clients and colleagues.
Proficiency in MS Office (Excel, Word, Outlook), Adobe, and AI tools.
Intermediate Excel skills are required for analysis and quote preparation.
Familiarity with Webex/Zoom for virtual meetings and communication.
Basic math skills to ensure accuracy in quotes and order processing.
Excellent interpersonal and communication skills for effective teamwork.
Strong organizational skills to manage tasks and meet deadlines in a dynamic setting.
Ability to build trust and credibility with internal teams and external partners.
Analytical and problem-solving capabilities to handle vendor concerns and provide executive-level support.
Adaptability to shifting responsibilities and priorities in a fast-paced environment.
Self-motivated and process-oriented, with the drive to improve efficiency and outcomes.
Resilience under pressure with the ability to handle high workloads and strict deadlines.
Education and Experience Requirements
A Bachelor’s degree is preferred.
Minimum of one year of experience in a customer support role preferred
If you’re eager to grow your career within a supportive and fast-paced environment, apply today to join a team where your contributions will make a meaningful impact.We offer highly competitive benefits to include a flexible hybrid remote work schedule, Medical/Dental/Vision Insurance, 401 K, PTO, Holidays and more!Powered by JazzHR
Expected salary:
Location: Milton, GA
Apply for the job now!
Apply Now
Company: Searchlogic Recruiting
Job description: Sales Assistant I – Entry-Level Opportunity
Join a rapidly expanding IT channel business partner organization headquartered in Milton, GA, known for its exceptional employee benefits, including a monthly bonus plan for this position. This entry-level role is designed to provide foundational experience, working closely with seasoned professionals to build expertise and contribute meaningfully to the sales team.As a Sales Assistant I, you’ll manage a specific customer territory, create and execute sales opportunities, deliver accurate and timely quotes, and ensure high levels of client satisfaction while upholding company standards.Key Responsibilities
Prepare accurate quotes and manage orders, ensuring prompt processing and follow-through.
Resolve vendor-related issues, such as pricing discrepancies, shipping delays, and product availability, to maintain seamless operations.
Professionally represent the organization during interactions with customers and business partners, both virtually and in-person.
Support business activities by attending company events or visiting customer sites as needed.
Organize daily tasks and prioritize responsibilities to align with account and portfolio goals.
Leverage vendor pricing tools and contract systems to maximize efficiency.
Serve as a critical liaison between sales, administrative, and support teams to resolve issues, submit orders, and register deals.
Gain and apply knowledge of the company’s hardware, software, and support offerings.
Use relevant computer systems and embrace new technologies to streamline workflows.
Assist the sales team with research, scheduling calls, and resolving customer concerns.
Perform additional duties as needed to adapt to the evolving needs of the business.
Skills and Attributes
Strong listening skills to ensure accurate understanding of customer needs and team expectations.
Patience and professionalism when handling inquiries, resolving challenges, and addressing complex situations.
Positive and collaborative attitude, contributing to a motivating team environment.
Empathy and customer-first mindset in interactions with clients and colleagues.
Proficiency in MS Office (Excel, Word, Outlook), Adobe, and AI tools.
Intermediate Excel skills are required for analysis and quote preparation.
Familiarity with Webex/Zoom for virtual meetings and communication.
Basic math skills to ensure accuracy in quotes and order processing.
Excellent interpersonal and communication skills for effective teamwork.
Strong organizational skills to manage tasks and meet deadlines in a dynamic setting.
Ability to build trust and credibility with internal teams and external partners.
Analytical and problem-solving capabilities to handle vendor concerns and provide executive-level support.
Adaptability to shifting responsibilities and priorities in a fast-paced environment.
Self-motivated and process-oriented, with the drive to improve efficiency and outcomes.
Resilience under pressure with the ability to handle high workloads and strict deadlines.
Education and Experience Requirements
A Bachelor’s degree is preferred.
Minimum of one year of experience in a customer support role preferred
If you’re eager to grow your career within a supportive and fast-paced environment, apply today to join a team where your contributions will make a meaningful impact.We offer highly competitive benefits to include a flexible hybrid remote work schedule, Medical/Dental/Vision Insurance, 401 K, PTO, Holidays and more!Powered by JazzHR
Expected salary:
Location: Milton, GA
Apply for the job now!
Apply Now