Sales Support Coordinator

This is a remote position.

OVERVIEW:

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The Client is a wholesale builder creating house and land packages for channel partners across Australia, with a focus on delivering solutions into the Victorian market. The business works closely with developers and channel partners to produce accurate, compliant, and market-ready property packages.





This role supports the Director and Business Development Manager by assisting with packaging, stocklist management, and structured developer communications. The position is detail-heavy, process-driven, and focused on accuracy, consistency, and following clear workflows. It is designed as a starting role with growth opportunities based on performance and reliability.





JOB DESCRIPTION / RESPONSIBILITIES:





Packaging & Documentation


• Build a list of land and house packages within inSIMPLIFY following developer guidelines, POS, and engineering plans


• Target output of 10 packages per day (50 per week) once trained


• Ensure all packages are reviewed by management before release during the initial stage





Stock list Management


• Subscribe to developer updates and monitor available land across multiple estates


• Update weekly stock-lists by removing sold lots and adding new completed packages accurately





Channel Partner Management


• Maintain and update channel partner email distribution lists


• Ensure communications are sent via EDM and stock-lists only


• Redirect all direct inquiries to management





Developer Communications


• Send weekly follow-up emails to developers and land agents using provided templates


• Monitor developer portals for new land opportunities


• Email-based communication only (no calls required)



APPLICATIONS & PLATFORMS:


• Microsoft Office / Google Workspace (strong Excel/Sheets required)


• inSIMPLIFY


• Developer portals and stocklist systems


• Engineering plans (MCP, POS, surface levels – training provided)


• Loom



Requirements

BASIC QUALIFICATIONS:


• High attention to detail and strong accuracy in data entry


• Strong written English for professional email communication


• Ability to follow SOPs and structured checklists precisely







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