Sales Service Associate

Federated Insurance Company of Canada is a leading commercial insurance provider that has been serving Canadian businesses for 100 years. The Sales Service Associate role focuses on supporting sales teams within an assigned territory, ensuring clients understand their policies, and handling service work related to coverages and renewals.ResponsibilitiesReviews policy/coverages with insureds to ensure they have a full understanding of their policiesProvides counsel to clients and documents on areas where coverage deficiencies existResponsible for the delivery of assigned client Renewals, as assignedHandles all service work related to coverages, additions, deletions, renewals, adjustments and modifications in a timely and efficient mannerWorks closely with our Underwriting department to make sure all necessary renewal documents are completed and receivedStrives to retain clients at a rate acceptable to the CompanySupports sales representatives in the delivery of Federated Risk Services material and services as assigned and prescribed by the companySupports the sales staff in the creation/development of a plan to address substandard business, striving to achieve an acceptable loss ratio in the territoryProvides sales support as assigned and can be involved in some prospecting and presenting of new business opportunitiesMaintains well-documented files in good orderInternal and external correspondence is handled professionally and promptlyTeamwork and CommunicationSkillsPrevious sales/customer service experience or experience in an equivalent position dealing with interpersonal relationshipsPost-secondary education or equivalent work experienceExcellent comprehension and oral communication skillsDemonstrated organizational abilityStrong interpersonal skillsWorking knowledge and ability to navigate computers and relevant software and programsBenefitsCompetitive salariesEmployee share purchase planPension plansRRSPDiscounts on staff insuranceFlexible health benefitsEarly leave daysWellness programsRewardsRecognition programsEducation assistanceInternal mobilityMentoring programsDonation matchingTeam volunteer daysCompany OverviewAs the preferred insurance partner of over 90 associations across Canada, Federated Insurance has been serving Canadian businesses for 100 years. It was founded in 1920, and is headquartered in Winnipeg, Manitoba, CAN, with a workforce of 201-500 employees. Its website is https://www.federated.ca/.



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