Sales & Reservations Agent (Full Time)
About the position
The Sales & Reservations Agent position at U-Haul involves handling inbound calls to assist customers with reservations and matching their needs with U-Haul products and services. This role requires adherence to defined guidelines and scripts to ensure a smooth customer experience. The position is remote, requiring availability for a full-time schedule, including weekends and holidays, and involves a comprehensive training program to prepare agents for their responsibilities.
Responsibilities
Handle back-to-back inbound calls from customers.
,
Match U-Haul products and services with customer needs.
,
Follow defined guidelines and scripts during customer interactions.
,
Facilitate a seamless reservation process for customers.
,
Participate in a comprehensive training program to prepare for job duties.
Requirements
One year of customer service or sales experience in a retail setting.
,
Strong interpersonal and communication skills, including clear speaking and active listening.
,
Ability to prioritize and multi-task using multiple business software applications.
,
Successful completion of a job-related assessment.
Nice-to-haves
Experience working in a remote environment.
,
Familiarity with U-Haul products and services.
Benefits
Comprehensive medical, dental, and vision plans.
,
401(k) retirement plan.
,
Life insurance coverage.
,
Paid Time Off program with paid holidays.
,
Various wellness programs.
,
Career path planning and continued education opportunities.
Apply Now
The Sales & Reservations Agent position at U-Haul involves handling inbound calls to assist customers with reservations and matching their needs with U-Haul products and services. This role requires adherence to defined guidelines and scripts to ensure a smooth customer experience. The position is remote, requiring availability for a full-time schedule, including weekends and holidays, and involves a comprehensive training program to prepare agents for their responsibilities.
Responsibilities
Handle back-to-back inbound calls from customers.
,
Match U-Haul products and services with customer needs.
,
Follow defined guidelines and scripts during customer interactions.
,
Facilitate a seamless reservation process for customers.
,
Participate in a comprehensive training program to prepare for job duties.
Requirements
One year of customer service or sales experience in a retail setting.
,
Strong interpersonal and communication skills, including clear speaking and active listening.
,
Ability to prioritize and multi-task using multiple business software applications.
,
Successful completion of a job-related assessment.
Nice-to-haves
Experience working in a remote environment.
,
Familiarity with U-Haul products and services.
Benefits
Comprehensive medical, dental, and vision plans.
,
401(k) retirement plan.
,
Life insurance coverage.
,
Paid Time Off program with paid holidays.
,
Various wellness programs.
,
Career path planning and continued education opportunities.
Apply Now