Sales Operations Manager

Company Description:About MirantisMirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.Job Description:About the RoleWe’re seeking a Sales Operations Manager to design, own, and scale the global sales operating model at Mirantis. This is a senior leadership role responsible for enabling predictable revenue growth through strong operational foundations, data-driven decision-making, and cross-functional alignment.You will partner closely with Sales Leadership, Finance, Legal, Marketing, Product, and Operations to ensure the sales organization is efficient, scalable, and focused on the right priorities. This role owns the end-to-end quote-to-cash ecosystem, sales planning and forecasting, pipeline health, Salesforce strategy, and operational governance, while leading and developing the Sales Operations team.What You’ll DoSales Strategy & PlanningPartner with Sales and Executive Leadership to translate company strategy into scalable sales operating plansOwn annual and quarterly sales planning processes, including capacity modeling, territory design, quota setting, and forecasting cadenceDrive forecasting rigor, accuracy, and accountability across the sales organizationProvide executive-level insights into pipeline health, coverage, conversion, and growth risksQuote-to-Cash & Deal GovernanceOwn and continuously improve the end-to-end quote-to-cash process across direct and partner salesDefine and enforce deal approval frameworks for pricing, discounting, and non-standard commercial termsPartner with Finance and Legal to ensure clean bookings, compliant contracts, and smooth invoicingEnsure subscription entitlement accuracy, revenue recognition readiness, and auditabilitySystems, Data & ToolingOwn Salesforce and adjacent sales tools strategy, data integrity, and reporting standardsDefine and maintain core sales KPIs, dashboards, and executive reportingDrive automation and simplification of sales processes to reduce friction and manual effortLead cross-functional initiatives related to CRM, CPQ, billing, and revenue systemsOperational Excellence & EnablementStandardize and document sales processes, policies, and operating cadencesPartner with Sales Enablement to ensure operational processes are clearly understood and adoptedLead change management for new tools, processes, and go-to-market motionsAct as an escalation point for complex operational issues impacting deals or customersLeadership & Cross-Functional PartnershipBuild, lead, and develop a high-performing Sales Operations teamServe as the primary operational partner and trusted advisor to Sales LeadershipCollaborate closely with Finance, Legal, Marketing Ops, Product Ops, and other RevOps stakeholdersDrive alignment across functions to ensure a seamless seller and customer experienceQualifications:8–12+ years of experience in Sales Operations, Revenue Operations, or related roles in B2B SaaS / Tech3–5+ years of people leadership experienceDeep expertise in Salesforce CRM and sales process designStrong understanding of subscription-based business models and quote-to-cash workflowsProven ability to partner effectively with senior sales and executive leadersExcellent analytical, communication, and problem-solving skillsNice to HaveExperience supporting global, partner-driven sales organizationsBackground in high-growth or scaling SaaS environmentsAdditional Information:What does Mirantis offer you?
- Work with an established Silicon Valley leader in the cloud infrastructure industry;
- Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies;
- Be a part of cutting-edge, open-source innovation;
- Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued;
- Professional development and training;
- Attend conferences and working groups;
- Company outings, happy hours, hackathons, and tech talks;
- Receive a competitive compensation package with a strong benefits plan.It is understood that Mirantis, Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to [email protected]

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Actual base salary varies based on factors, including but limited to, relevant sill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location
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