Sales & Operations Manager

Remote Full-time
Job Description:
• Work closely with the Account & Ecommerce Sales Managers to identify opportunities for growth and develop actionable plans.
• Manage the day-to-day relationships with Walmart & Sam’s Club teams (sales analytics, replenishment, supply chain, and online merchandising team).
• Work with Replenishment Manager to manage in-stock levels, store inventory, forecasts, MABD/OTIF and order management.
• Responsible for working with internal teams to resolve any EDI errors (pricing, ASN, etc).
• Oversee forecast, purchase orders, logistics, and supply chain coordination to ensure proper store sales, inventory and OTIF compliance.
• Act as a liaison between internal teams (sales enablement, trade marketing, operations, logistics, finance) and Walmart to streamline communication.
• Manage weekly sales reporting and leverage data for actionable insights on inventory, sales growth, forecast adjustments and shopper behavior.
• Drive digital-first strategies, including improving Walmart.com performance through optimized FC inventory, listings, enhanced content, and e-commerce promotions.
• Implement digital tools and platforms for forecasting, reporting, and supply chain efficiency.
• Partner with the marketing team to create Walmart-specific in-store and online campaigns.
• Ensure alignment with Walmart’s omnichannel goals, such as integrating promotions across physical stores and Walmart.com.
• Manage and track weekly key performance metrics like sales growth, inventory, OTIF, in-stocks, and chargebacks, making recommendations to improve performance.
• Work closely with our Sales Enablement team and Trade Marketing team on new item launches and promotional features.
• Understand and analyze product categories to optimize product placement and manage product assortment to meet customer needs while maximizing sales potential.

Requirements:
• +10 years of on hand experience on Walmart, Walmart.com, Sam’s Club & Sam’s Club.com
• Strong understanding of Walmart tools & resources including Nova, Item 360, Ladder Plan, Retail Link, Scintilla, Walmart Seller Center, Supplier One, Salsify, etc.
• Experience with syndicated data a plus
• Knowledge of Supply Chain processes such as Forecasting & Replenishment, Financial planning, Store Operations, Inventory Management, Order (retailer) Management, and Distribution & Logistics
• Prior Walmart Toy Department Experience preferred
• Strong written communication and verbal communication skills
• Excellent customer service orientation; Ability to ensure a high level of service and quality is maintained
• Ability to gather data, to compile information, and present reports.
• Self-motivated, sense of urgency, attention to detail, and capability to prioritize effectively.
• Results-driven mindset with a focus on meeting and exceeding sales goals.

Benefits:
• Health insurance
• Paid time off
• Professional development opportunities

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