Sales Operations Data Analyst

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!Bluecore is a Retail Performance Cloud specializing in artificial intelligence - based workflows. Our unique ability to leverage machine learning to match customer data with real-time product and behavior enables brands to build intelligent, marketing communications and personalized campaigns in seconds vs. days. More than 400 retail brands, including Staples, Perry Ellis, Teleflora, Tommy Hilfiger and Best Buy Canada, increase their performance with less effort leveraging our products. Bluecore has been recognized as one of the Best Places to Work by Glassdoor and is ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companiesJob DescriptionOverviewWe are seeking a highly analytical and independent Sales Operations Data Analyst to join our team. In this role, you will review, process, and analyze contract data related to closed won deals in our Salesforce CRM. The ideal candidate demonstrates meticulous attention to detail, proactively solves problems, and is capable of understanding both granular data and broader business impacts. You’ll be empowered and expected to question, improve, and own our closed won deals process—ensuring impeccable data quality and process efficiency.Key ResponsibilitiesCritical Data Validation & AnalysisInterpret and review contract and deal documents for data quality, pricing, product configuration, billing schedules, and quantities with a business mindsetSpot discrepancies and apply root-cause analysis, independently resolving issues wherever possibleClearly document all corrections and findings for auditabilitySalesforce Data Management & CorrectionUpdate and correct Salesforce opportunity records with consistently high standards of accuracy and completenessProactively communicate recurring data/process issues and propose tactical or systemic solutionsEnsure all products and financial details from closed won deals are correctly and completely recordedPeriodically reconcile revenue (MRR) and surface anomalies for quick actionProcess Ownership & ImprovementIdentify blockers or inefficiencies in the contract-to-record workflow and take initiative to drive improvementsCollaborate on process documentation, suggesting automation or policy adjustments as neededMaintain meticulous change histories, audit trails, and clear process guides for internal and audit useStakeholder EngagementLiaise directly with Sales, Finance, and Legal to resolve ambiguous or unclear contract and data issuesProactively provide updates and recommendations to management regarding process health and data qualityQualifications2+ years of hands-on Salesforce experience in an administrator, business analyst, sales/revenue operations, or power user roleSolid understanding of Salesforce data models (objects, fields, reports, dashboards) and practical data troubleshootingExceptional problem-solving and critical thinking skills; able to navigate ambiguity and independently research solutionsObsession with data quality, accuracy, and process consistencyDemonstrated ability to see both detail-level and big picture impactsWell-organized, self-motivated, and able to work independently in a fast-paced environmentStrong written/verbal communication; able to explain findings and proposals to both technical and non-technical stakeholdersProven experience improving or creating operational processes (please provide examples in your application)Preferred But Not RequiredSalesforce Administrator Certification or other Salesforce certificationsExperience with contract review, billing systems, or process automationProject management experienceInterview ProcessCandidates will complete a practical skills assessment focused on identifying real-world data and process issues, presenting solutions, and demonstrating strong critical thinking.More About Us:Bluecore is a multi-channel personalization platformthat gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.This comes to life in three core product lines:Bluecore Communicate™ a modern email service provider (ESP) + SMSBluecore Site™ an onsite capture and personalization productBluecore Advertise™ a paid media productAt Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Originally posted on Himalayas

Apply Now