Sales Operations Analyst I
Job Description:
• Oversee the lifecycle of sales enablement content, ensuring materials are accurate, current, and easy to navigate while coordinating updates and sunsetting outdated assets.
• Manage enablement platforms and tools, including user access, license allocation, permissions, learning path enrollment, and usage insights.
• Coordinate onboarding operations for new hires, ensuring timely access to tools, content, and required training.
• Track completion of mandatory training tied to product launches, strategic initiatives, or tool rollouts, and partner with sales leaders to reinforce follow-through.
• Perform recurring access and permissions reviews across enablement systems, collaborating with administrators to keep environments clean and secure.
• Work cross-functionally with Revenue Operations, IT, Sales Systems, and other teams to support reliable enablement tooling and workflows.
• Share operational recommendations with technical and AI teams to improve content discoverability, searchability, and long-term maintenance.
• Maintain clear documentation of enablement processes and support ongoing optimization of the enablement technology ecosystem.
Requirements:
• 3+ years of experience in sales enablement, sales operations, sales support, or a related go-to-market role.
• Experience administering internal platforms such as content hubs, onboarding portals, or learning management systems.
• Strong organizational skills and the ability to manage multiple initiatives without losing attention to detail.
• A proactive, execution-oriented mindset with a high bar for accuracy and follow-through.
• Comfort working across teams and driving operational tasks to completion in a matrixed environment.
• Familiarity with SaaS sales models and commonly used GTM tools (e.g., CRM platforms, LMS tools, productivity suites).
• Ability to work effectively in a virtual-first or hybrid setting.
• A continuous improvement mentality, always looking for small, meaningful ways to improve processes.
• Nice to Have: Experience supporting large-scale onboarding or enablement programs.
• Hands-on familiarity with sales enablement platforms such as Highspot, Guru, or Seismic.
• Knowledge of user access management, provisioning workflows, or permission governance.
• Exposure to process improvement efforts involving automation or AI-enabled solutions.
• Bachelor’s degree in Business, Operations, Organizational Development, or a related discipline.
Benefits:
• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC Nationwide
• Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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• Oversee the lifecycle of sales enablement content, ensuring materials are accurate, current, and easy to navigate while coordinating updates and sunsetting outdated assets.
• Manage enablement platforms and tools, including user access, license allocation, permissions, learning path enrollment, and usage insights.
• Coordinate onboarding operations for new hires, ensuring timely access to tools, content, and required training.
• Track completion of mandatory training tied to product launches, strategic initiatives, or tool rollouts, and partner with sales leaders to reinforce follow-through.
• Perform recurring access and permissions reviews across enablement systems, collaborating with administrators to keep environments clean and secure.
• Work cross-functionally with Revenue Operations, IT, Sales Systems, and other teams to support reliable enablement tooling and workflows.
• Share operational recommendations with technical and AI teams to improve content discoverability, searchability, and long-term maintenance.
• Maintain clear documentation of enablement processes and support ongoing optimization of the enablement technology ecosystem.
Requirements:
• 3+ years of experience in sales enablement, sales operations, sales support, or a related go-to-market role.
• Experience administering internal platforms such as content hubs, onboarding portals, or learning management systems.
• Strong organizational skills and the ability to manage multiple initiatives without losing attention to detail.
• A proactive, execution-oriented mindset with a high bar for accuracy and follow-through.
• Comfort working across teams and driving operational tasks to completion in a matrixed environment.
• Familiarity with SaaS sales models and commonly used GTM tools (e.g., CRM platforms, LMS tools, productivity suites).
• Ability to work effectively in a virtual-first or hybrid setting.
• A continuous improvement mentality, always looking for small, meaningful ways to improve processes.
• Nice to Have: Experience supporting large-scale onboarding or enablement programs.
• Hands-on familiarity with sales enablement platforms such as Highspot, Guru, or Seismic.
• Knowledge of user access management, provisioning workflows, or permission governance.
• Exposure to process improvement efforts involving automation or AI-enabled solutions.
• Bachelor’s degree in Business, Operations, Organizational Development, or a related discipline.
Benefits:
• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC Nationwide
• Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Apply Now
Apply Now