Sales Operations Analyst

DocNetwork provides innovative health and safety solutions through its CampDoc and SchoolDoc platforms. The Sales Operations Analyst will play a critical role in enhancing sales efficiency, championing data integrity, and influencing overall Go-to-Market strategy for the sales team. Responsibilities Oversee the day-to-day use of the Sales Team's tech stack (including Salesforce, Gong, SmartLead, and Sendspark) to maintain clean and accurate data, ensure seamless integration, and enable maximum utilization Generate reports and dashboards on sales performance that identify trends and provide actionable insights to support strategic decision-making Leverage tools like Clay and Zoho to help our Sales Team execute personalized outbound prospecting cadences Maintain our existing Zapier and Gemini-based automations and collaborate with team members to develop additional enhancements Ensure up-to-date and accurate sales process documentation for playbooks and workflows, and work alongside sales leadership to identify additional training and resource needs for the sales team Proactively gather team feedback and search for additional opportunities to improve, streamline, and scale our processes and provide recommendations on how to increase team efficiency / revenue attainment Interface with Marketing, Client Success, and Product teams to ensure alignment on data definitions, lead flow, and overall revenue operations within the Sales tech stack Skills Experience in sales or sales operations, preferably within a SaaS company Proven ability to identify process inefficiencies and implement effective, scalable solutions Proficient with Salesforce and revenue intelligence tools such as Gong Experience with sales engagement, video, and deliverability platforms (e.g., SmartLead, Sendspark, Zoho) Familiarity with automation and data enrichment tools such as Clay, Zapier, or similar low-code environments Advanced proficiency in Microsoft Excel or Google Sheets Strong analytical skills with the ability to tell stories through data that drive performance Exceptional attention to detail, time management and organization skills Excellent written and verbal communication skills Strong systems thinking and problem-solving abilities High coachability and ability to integrate feedback effectively Familiarity with AI concepts and proficient in prompt engineering Experience running high-performing outbound prospecting cadences, including content creation Benefits Medical Dental Vision Life Short-term Disability & Pet Flex PTO Professional Development and Wellness Budgets 401k with company match Volunteer Time Off Company Overview DocNetwork is a leading electronic health record system for camps, child care and schools. It was founded in 2009, and is headquartered in Ann Arbor, Michigan, USA, with a workforce of 11-50 employees. Its website is