Sales Manager - SMB Outbound Sales
Job Description: • Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment. • Drive daily outbound activity and ensure team members consistently meet or exceed KPIs. • Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. • Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. • Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. • Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. • Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients. Requirements: • Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment • Are well-versed in selling digital products to SMBs and using Salesforce CRM • Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement. • Strong coaching and mentoring skills with a commitment to developing others and fostering career growth. • Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements. • Excellent communication, organizational, and time management skills. • Comfortable working in a fast-paced, remote-first environment. • Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED Benefits: • Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan Apply tot his job