Sales Lead – US Market
Location: Surat (Gujarat), IndiaJob Type: Full-Time, remoteExperience Level: 6 to 10+ yearsSalary range: Competitive base + commission with accelerators, equity potential for top performersApply Here:https://forms.clickup.com/5745749/f/5fb2n-315936/7398QRUEUOKY467QJW
About Us
GEMGEM is a C2C luxury jewellery marketplace dedicated to the U.S. market, enabling individuals to buy and sell authenticated fine jewellery valued at US$1,000 and above. The platform delivers a trust-first experience by ensuring 100% authenticity through IGI certification, along with value-added services such as refurbishment and resizing. By combining rigorous verification with seamless buyer and seller interactions, GEMGEM provides a safe, transparent, and elevated marketplace for high-value jewellery.
Role Overview
We are seeking an experienced Sales Lead to build and scale GEMGEMs US sales operations. This role owns US revenue growth and leads a high-performance sales and concierge team delivering a white-glove experience to premium buyers.
This is a hands-on leadership role combining strategy, team building, and direct involvement in high-value deals.
Key Responsibilities
Revenue & Strategy
Own and execute the US sales and revenue plan with clear monthly and quarterly targetsMonitor performance, analyse gaps, and optimise conversion efficiencyWork closely with Marketing to align revenue targets with acquisition efficiency
Team Leadership
Build, hire, and manage a high-performing sales and VVIP concierge teamLead onboarding, coaching, and performance managementFoster a results-driven, accountable sales culture
Premium Sales Execution
Deliver a structured white-glove sales experience for high-value buyersEnsure fast follow-ups, consultative selling, and high-touch closingPersonally support and close complex, high-ticket deals when required
Process, Tools & Data
Create simple, repeatable sales processes, scripts, and playbooksTrack pipeline, forecasting, and performance using CRM tools (HubSpot/Salesforce)Use data to improve conversion rates, sales cycle time, and customer satisfaction
Partnerships & Cross-Functional Work
Build partnerships with jewellers, influencers, and referral sourcesCollaborate with Product and Operations to improve inventory conversion and buyer experience
Required Experience & Skills
6–10+ years of experience in luxury, high-ticket, or premium B2C salesProven track record of meeting or exceeding sales targetsExperience hiring, leading, and scaling sales teamsStrong CRM and pipeline management disciplineExcellent English communication and negotiation skillsComfortable working with high-net-worth customersCalm, confident, and professional selling style
Nice to Have
Experience in luxury goods, jewellery, or marketplacesExposure to the US marketUnderstanding of conversion metrics and sales funnels
Why Join GEMGEM?
Be part of a fast-growing luxury marketplaceLead and shape GEMGEMs US sales expansionHigh ownership, high-impact roleOpportunity to build a scalable, premium sales organisation
Apply Now
About Us
GEMGEM is a C2C luxury jewellery marketplace dedicated to the U.S. market, enabling individuals to buy and sell authenticated fine jewellery valued at US$1,000 and above. The platform delivers a trust-first experience by ensuring 100% authenticity through IGI certification, along with value-added services such as refurbishment and resizing. By combining rigorous verification with seamless buyer and seller interactions, GEMGEM provides a safe, transparent, and elevated marketplace for high-value jewellery.
Role Overview
We are seeking an experienced Sales Lead to build and scale GEMGEMs US sales operations. This role owns US revenue growth and leads a high-performance sales and concierge team delivering a white-glove experience to premium buyers.
This is a hands-on leadership role combining strategy, team building, and direct involvement in high-value deals.
Key Responsibilities
Revenue & Strategy
Own and execute the US sales and revenue plan with clear monthly and quarterly targetsMonitor performance, analyse gaps, and optimise conversion efficiencyWork closely with Marketing to align revenue targets with acquisition efficiency
Team Leadership
Build, hire, and manage a high-performing sales and VVIP concierge teamLead onboarding, coaching, and performance managementFoster a results-driven, accountable sales culture
Premium Sales Execution
Deliver a structured white-glove sales experience for high-value buyersEnsure fast follow-ups, consultative selling, and high-touch closingPersonally support and close complex, high-ticket deals when required
Process, Tools & Data
Create simple, repeatable sales processes, scripts, and playbooksTrack pipeline, forecasting, and performance using CRM tools (HubSpot/Salesforce)Use data to improve conversion rates, sales cycle time, and customer satisfaction
Partnerships & Cross-Functional Work
Build partnerships with jewellers, influencers, and referral sourcesCollaborate with Product and Operations to improve inventory conversion and buyer experience
Required Experience & Skills
6–10+ years of experience in luxury, high-ticket, or premium B2C salesProven track record of meeting or exceeding sales targetsExperience hiring, leading, and scaling sales teamsStrong CRM and pipeline management disciplineExcellent English communication and negotiation skillsComfortable working with high-net-worth customersCalm, confident, and professional selling style
Nice to Have
Experience in luxury goods, jewellery, or marketplacesExposure to the US marketUnderstanding of conversion metrics and sales funnels
Why Join GEMGEM?
Be part of a fast-growing luxury marketplaceLead and shape GEMGEMs US sales expansionHigh ownership, high-impact roleOpportunity to build a scalable, premium sales organisation
Apply Now