Sales Engineer (Customer Success) - Boston
Datadog is a global SaaS business focused on enabling digital transformation and cloud migration. The Sales Engineer role involves providing technical expertise during the sales process, collaborating with various teams, and helping clients onboard the product. Responsibilities Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks Think creatively about a wide variety of technical challenges during the pre-sales life cycle Skills Has at least one year of experience in a technical sales and/or post-sales role Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies Enjoys collaborating and teaming with others Demonstrates strong written and oral communication skills Comfortable and confident in delivering technical presentations/demos Can multi-task, manage time well, and be responsive to others Curious, eager to learn, and persistent in solving problems Able to sit up to 4 hours, traveling to and from events and client sites Able to travel via auto, train or air up to 15% of the time Benefits Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Healthcare Dental Parental planning Mental health benefits A 401(k) plan and match Paid time off Fitness reimbursements A discounted employee stock purchase plan Company Overview Datadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Datadog has a track record of offering H1B sponsorships, with 98 in 2025, 66 in 2024, 45 in 2023, 53 in 2022, 31 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.