Sales Engineer

Duties and Responsibilities:· Technical Consulting and Sales Support· Assisting Sales in prequalifying opportunities.· Identifies customer’s business needs, challenges, and technical requirements and maps to Telehouse Services and Solutions· Utilizes understanding of Telehouse products and services to help deliver presentations on Telehouse solutions· Provides full support - customer meetings and tours.· Provides technical solution design expertise to all assigned Sales account executives· Prepares Statement of Work (SOW) with updated technical specifications. · Prepares technical drawings (i.e. AutoCAD) and designs per customers’ requests· Supports RFI/RFP and RFQ preparation as requested by Sales Representatives· Develops all deliverables for the customer · Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing· Supports pre-sales efforts for all company products and services· Possesses a full understanding of Telehouse data center products and services as well as familiarity with Networking and Connectivity services which may be resold by Telehouse from time to time.· Develops or has extensive knowledge of Carrier Neutral Hotel· Possesses industry knowledge and familiarity with the competitive landscape· Possesses technical knowledge of interconnections and telecommunication services.· Possesses knowledges of data center infrastructures and telecommunication equipment· Possesses knowledges of Cloud base Network-as-a-service platform/ fabrics· Possesses knowledges of Clouds, Hosting and Managed Services being an asset.· Collaborates with internal teams to ensure smooth transition from pre-sales to post-sales· Acting as customer liaison for technical matters (pre/post-sales customer support)Qualifications:· Typically requires a Post Secondary degree or commensurate Industry Experience along with Technical Certifications.

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