Sales Development Representative (SDR) – Client Care
Field Trip Health is a national private-pay mental health organization specializing in innovative treatments. They are seeking a Sales Development Representative (SDR) to support their inbound growth by converting leads into booked consultations through effective communication and follow-up. Responsibilities Respond quickly to inbound leads via phone, email, and SMS Conduct structured discovery calls with prospective clients Educate clients on next steps and guide them toward booking consultations Handle common objections with confidence and empathy Maintain accurate CRM records and follow structured follow-up sequences Consistently hit activity and conversion targets Collaborate closely with senior client care and clinical teams Skills 1–2 years of experience in sales, admissions, recruitment, or client conversion Comfortable making and receiving a high volume of calls Like structure, targets, and clear expectations Want to grow into a senior sales or account executive role Care about outcomes but understand healthcare requires professionalism and discretion French is considered a strong asset Benefits Clear progression path into senior client care / account executive roles Structured onboarding, scripts, and coaching Company Overview Field Trip Health is a network of physician-led medical clinics at the forefront of mental wellness innovation through our pioneering approach to psychedelic therapy. It was founded in 2019, and is headquartered in Toronto, CA, with a workforce of 51-200 employees. Its website is